Manual for ATN Thermal Entry Shield | ATN Manuals & How to videos

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About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images, and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. ATN Europe MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL ATN Europe BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF ATN Europe HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND ATN Europe SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, ATN Europe WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Data Protection

During the use of device, personal data will be collected, stored, and processed. To protect data, the development of ATN Europe devices incorporates privacy by design principles. For example, for device with facial recognition features, biometrics data is stored in your device with encryption method; for fingerprint device, only fingerprint template will be saved, which is impossible to reconstruct a fingerprint image.
As data controller, you are advised to collect, store, process and transfer data in accordance with the applicable data protection laws and regulations, including without limitation, conducting security controls to safeguard personal data, such as, implementing reasonable administrative and physical security controls, conduct periodic reviews and assessments of the effectiveness of your security controls.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol - Description:
Danger - Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury.
Caution - Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Note - Provides additional information to emphasize or supplement important points of the main text.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU,the RoHS Directive 2011/65/EU

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: http://www.recyclethis.info/

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: http://www.recyclethis.info/

Safety Instruction

These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into Dangers and Cautions:
Dangers. Neglecting any of the warnings may cause serious injury or death. Follow these safeguards to prevent serious injury or death.
Cautions: Neglecting any of the cautions may cause injury or equipment damage. Follow these precautions to prevent potential injury or material damage.

Danger

All the electronic operation should be strictly compliance with the electrical safety regulations, fire prevention regulations and other related regulations in your local region.
Please use the power adapter, which is provided. This equipment is intended to be supplied from the Class 2 surge protected power source rated DC 12V, 3A.
Do not connect several devices to one power adapter as adapter overload may cause over-heat or fire hazard.
Please make sure that the power has been disconnected before you wire, install or dismantle the device.
When the product is installed on wall or ceiling, the device shall be firmly fixed.
If smoke, odors or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.
Do not ingest battery, Chemical Burn Hazard.
This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the device yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)

Cautions

Do not drop the device or subject it to physical shock, and do not expose it to high electromagnetism radiation. Avoid the equipment installation on vibrations surface or places subject to shock (ignorance can cause equipment damage).
Do not place the device in extremely hot (refer to the specification of the device for the detailed operating temperature), cold, dusty or damp locations, and do not expose it to high electromagnetic radiation.
The device cover for indoor use shall be kept from rain and moisture.
Exposing the equipment to direct sun light, low ventilation or heat source such as heater or radiator is forbidden (ignorance can cause fire danger).
Do not aim the device at the sun or extra bright places. A blooming or smear may occur otherwise (which is not a malfunction however) and affecting the endurance of sensor at the same time.
Please use the provided glove when open up the device cover, avoid direct contact with the device cover, because the acidic sweat of the fingers may erode the surface coating of the device cover.
Please use a soft and dry cloth when clean inside and outside surfaces of the device cover, do not use alkaline detergents.
Please keep all wrappers after unpack them for future use. In case of any failure occurred, you need to return the device to the factory with the original wrapper. Transportation without the original wrapper may result in damage on the device and lead to additional costs.
Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
Biometric recognition products are not 100% applicable to anti-spoofing environments. If you require a higher security level, use multiple authentication modes.
Working temperature: 0°C to 50°C
Indoor use. The device should be at least 2 meters away from the light, and at least 3 meters away from the window.

Chapter 1. Overview

Overview

Face recognition terminal is a kind of access control device for face recognition, which is mainly applied in security access control systems, such as logistic centers, airports, university campuses, alarm centrals, dwellings, etc.

Features

Supports Vanadium Oxide uncooled sensor to measure target’s temperature.
Temperature measuring range: 30°C to 45°C (86°F to 113°F), accuracy: 0.1°C, deviation: ±0.5°C .
Recognition distance: 0.3 to 1.8 m.
Fast temperature measurement mode: Detects face and takes skin-surface temperature without identity authentication.
Multiple authentication modes are available: card and temperature, face and temperature, card and face and temperature, etc.
Face mask wearing alert, is an Option that can be enabled.
If the recognizing face does not wear a mask, the device will prompt a voice reminder. At the same time, the authentication or attendance is valid.
Forced mask wearing alert, is an Option that can be enabled.
If the recognizing face does not wear a mask, the device will prompt a voice reminder. At the same time, the authentication or attendance will be failed.
Triggers voice prompt when detecting abnormal temperature.
Configurable door status (open/close) when detecting abnormal temperature.
Transmits on-line and off-line temperature information to the client software via TCP/IP communication and saves the data on the client software.
Face recognition duration <0.2 s/User; face recognition accuracy rate ≥99%.
6000 face capacity, 6000 card capacity, and 100,000 event capacity.
Suggested height for face recognition: between 1.4 m and 1.9 m.
Watchdog design and tamper function.
Audio prompt for authentication result.
NTP, manually time synchronization, and auto synchronization.
Connects to external access controller or Wiegand card reader via Wiegand protocol.
Connects to secure door control unit via RS-485 protocol to avoid the door opening when the terminal is destroyed.
Imports and export data to the device from the client software.

Chapter 2. Appearance

Appearance

Refer to the following contents for detailed information of the face recognition terminal:

Table 2-1. Description of Face Recognition Terminal
No. Name:

USB Interface
Card Swiping Area
Touch Screen
Camera
IR Light
White Light
Thermographic Module
IR Light
Camera
TAMPER
Thermographic Module Interface
Debugging Port
Power Interface
Wiring Terminals
PSAM Card Slot (Reserved)
Network Interface

Chapter 3. Installation

Installation Environment

Avoid backlight, direct sunlight, and indirect sunlight.
For better recognition, there should be light source in or near the installation environment.
Indoor and windless environment use only.

NOTE:
For details about installation environment, see Tips for Installation Environment.

Flush Mounting

Steps

Install a gang box.
Connect the thermographic module and the main body.
Use 5 supplied screws (4_KA4´22-SUS) to secure the mounting plate on the gang box.
Route the cable through the cable hole of the mounting plate and connect to corresponding external devices’ cables.
Align the device with the mounting plate and hang the device on the mounting plate. Make sure the two sheets on each side of the mounting plate have been in the slots at the back of the device.
Use 2 supplied screws (SC-M4´14.5TP10-SUS) to secure the device and the mounting plate.

NOTE:
When the screw’s head is beneath the device surface, the device is secured.

NOTE:
The installation height here is the recommended height. You can change it according to your actual needs.
For easy installation, drill holes on mounting surface according to the supplied mounting template.

Surface Mounting

Steps

According to the datum line on the mounting template, stick the mounting template on the wall or other surface, 1.4 meters higher than the ground.
Drill 5 holes on the wall or other surface according to the mounting template.
Insert the screw sockets of the setscrews in the drilled holes.
Align the 6 holes to the mounting plate with the drilled holes.
Route the cable through the cable hole of the mounting plate, and connect to corresponding external devices’ cables.
Align the device with the mounting plate and hang the device on the mounting plate.
Use 2 supplied screws (SC-M4´14.5TP10-SUS) to secure the device and the mounting plate.

NOTE:
When the screw’s head is beneath the device surface, the device is secured.

Chapter 4. Wiring

You can connect the RS-485 terminal with the RS-485 card reader, connect the NC and COM terminal with the door lock, connect the SENSOR terminal with the door contact, the BTN/GND terminal with the exit button, connect the alarm output and input terminal with the alarm output/input devices, and connect the Wiegand terminal with the Wiegand card reader or the access controller.
If connect the WIEGAND terminal with the access controller, the face recognition terminal can transmit the authentication information to the access controller and the access controller can judge whether to open the door or not.

NOTE:
If cable size is 18 AWG, you should use a 12 V power supply. And the distance between the power supply and the device should be no more than 20 m.
If the cable size is 15 AWG, you should use a 12 V power supply. And the distance between the power supply and the device should be no more than 30 m.
If the cable size is 12 AWG, you should use a 12 V power supply. And the distance between the power supply and the device should be no more than 40 m.

Terminal Description

The terminals contains power input, alarm input, alarm output, RS-485, Wiegand output, and door lock.
The terminal’s diagram is as follows:

Wire Normal Device

You can connect the terminal with normal peripherals.
Follow the diagram below to wire the thermographic module and the device main body:

The wiring diagram without secure door control unit is as follows.

NOTE:
You should set the face recognition terminal’s Wiegand direction to “Input” to connect to a Wiegand card reader. If connects to an access controller, you should set the Wiegand direction to “Output” to transmit authentication information to the access controller.
For details about Wiegand direction settings, see Setting Wiegand Parameters in Communication Settings.
The power supply for the device should be 12 V DC, 2 A. The suggested external power supply for door lock is 12 V, 1 A.
The suggested external power supply for the Wiegand card reader is 12 V, 1A.
The suggested power cable’s diameter: 22 AWG. The suggested other cable’s diameter: 26 AWG.
Do not wire the device to the electric supply directly.

WARNING:
The face recognition terminal shall adapt an external listed Class 2 power supply with surge protected function.

Wire Secure Door Control Unit

You can connect the terminal with the secure door control unit.
The wiring diagram is as follows.

NOTE:
The secure door control unit should connect to an external power supply separately. The suggested external power supply is 12 V, 0.5 A.

Wire Fire Module

4.4.1. Wiring Diagram of Door Open When Powering Off
Lock Type: Anode Lock, Magnetic Lock, and Electric Bolt (NO)
Security Type: Door Open When Powering Off
Scenario: Installed in Fire Engine Access

Type 1 NOTE:
The fire system controls the power supply of the access control system.

Type 2

4.4.2. Wing Diagram of Door Locked When Powering Off
Lock Type: Cathode Lock, Electric Lock, and Electric Bolt (NC)
Security Type: Door Locked When Powering Off
Scenario: Installed in Entrance/Exit with Fire Linkage

NOTE:
The Uninterpretable Power Supply (UPS) is required.
The fire system (NC and COM, normally closed when powering off) is connected with the lock and the power supply in series. When a fire alarm is triggered, the door remains open. In normal times, NC and COM are open.

Chapter 5. Activation

NOTE:
Please allow the system to run for 30 min after initial boot up, in order for it to calibrate itself. Once calibration completes the system will provide accurate temperature measurement.

You should activate the device before the first login. After powering on the device, the system will switch to Device Activation page.
Activation via the device, SADP tool and the client software are supported.
The default values of the device are as follows:

The default IP address: 192.0.0.64
The default port No.: 8000
The default user name: admin

Activate via Device

If the device is not activated, you can activate the device after it is powered on.
On the Activate Device page, create a password and confirm the password. Tap Activate and the device will activated.

After activation, you should select an application mode. For details, see Set Application Mode
After activation, if you need to add the device to the client software or other platforms, you should edit the device IP address. For details, see Communication Settings.

Activate via SADP

SADP is a tool to detect, activate and modify the IP address of the device over LAN.
Before You Start

Get the SADP software from the manual.atneu.com select the Thermal Entry Shield and download the SADP software from the provided link.
The device and the PC that runs the SADP tool should be within the same subnet.

The following steps show how to activate a device and modify its IP address. For batch activation and IP addresses modification, refer to User Manual of SADP for details.

Steps

Run the SADP software and search the online devices.
Find and select your device in online device list.
Input new password (admin password) and confirm the password. CAUTION:
STRONG PASSWORD RECOMMENDED! We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
Click Activate to start activation.

Status of the device becomes Active after successful activation.
Modify IP address of the device.
a) Select the device.
b) Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking Enable DHCP.
c) Input the admin password and click Modify to activate your IP address modification.

Activate Device via Client Software

For some devices, you are required to create the password to activate them before they can be added to the software and work properly.

Steps NOTE:
This function should be supported by the device.

Enter the Device Management page.
Click on the right of Device Management and select Device.
Click Online Device to show the on-line device area. The searched on-line devices are displayed in the list.
Check the device status (shown on Security Level column) and select an inactive device.
Click Activate to open the Activation dialog.
Create a password in the password field and confirm the password. CAUTION:
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
Click OK to activate the device.

Chapter 6. Basic Operation

Set Application Mode

After activating the device, you should select an application mode for better device application.

Steps

On the Welcome page, select Indoor or Others from the drop-down list.
Tap OK to save.

NOTE:
You can also change the settings in System Settings.
If you install the device indoors near the window or the face recognition function is not working well, select Others.
If you do not configure the application mode and tap Next, the system will select Indoor by default.
If you activate the device via other tools remotely, the system will select Indoor as the application mode by default.

Login the device to set the device basic parameters. You should enter the device activation password for the first login. Or if you have add the administrator’s credential, you can login via the configured credential.

6.2.1. Login for First Time
You should login into the system before other device operations.

Steps

Long tap on the initial page for 3 s to enter password entering page.
Tap the Password field and enter the device activation password.
Tap OK to enter the home page.

NOTE:
The device will be locked for 30 minutes after 5 failed password attempts.
For details about setting the administrator authentication mode, see Adding User.

6.2.2. Login by Administrator
After you add the administrator for the device, only the administrator can login the device for device operation.

Steps

Long tap on the initial page for 3 s to enter the admin login page.

Authenticate the administrator’s face or card to enter the home page.

NOTE:
The device will be locked for 30 minutes after 5 failed face or card attempts.
3. Optional: Tap and you can enter the device activation password for login.
4. Optional: Tap and you can exit the admin login page.

Communication Settings

You can set the network parameters, the RS-485 parameters, and the Wiegand parameters on the communication settings page.

6.3.1. Set Network Parameters
You can set the device network parameters, including the IP address, the subnet mask, and the gateway.

Steps

Tap Comm. (Communication Settings) on the Home page to enter the Communication Settings page.
On the Communication Settings page, tap Network to enter the Network tab.
Tap IP Address, Subnet Mask, or Gateway and input the parameters.
Tap OK to save the settings. NOTE:
The device’s IP address and the computer IP address should be in the same IP segment.
Tap to save the network parameters.

6.3.2. Set RS-485 Parameters
The face recognition terminal can connect external access controller, secure door control unit or card reader via the RS-485 terminal.

Steps

Tap Comm. (Communication Settings) on the Home page to enter the Communication Settings page.
On the Communication Settings page, tap RS-485 to enter the RS-485 tab.
Select an peripheral type according to your actual needs.
NOTE:
Controller represents the access controller; Unit represents the secure door control unit and Reader represents the card reader.
If you select Controller: If connect the device to a terminal via the RS-485 interface, set the RS-485 address as 2. If you connect the device to a controller, set the RS-485 address according to the door No.
Tap to save the network parameters. NOTE:
If you change the external device, and after you save the device parameters, the device will reboot automatically.

6.3.3. Set Wiegand Parameters

You can set the Wiegand transmission direction.

Steps

Tap Comm. (Communication Settings) on the Home page to enter the Communication Settings page.
On the Communication Settings page, tap Wiegand to enter the Wiegand tab.
Enable the Wiegand function.
Select a transmission direction.

Output: A face recognition terminal can connect an external access controller. And the two devices will transmit the card No. via Wiegand 26 or Wiegand 34.
Input: A face recognition terminal can connect a Wiegand card reader.

Tap to save the network parameters. NOTE:
If you change the external device, and after you save the device parameters, the device will reboot automatically.

User Management

On the user management interface, you can add, edit, delete, and search the user.

6.4.1. Add Administrator
The administrator can login the device backend and configure the device parameters.

Steps

Long tap on the initial page and log in the backend.
Tap User ® + to enter the Add User page.
Edit the employee ID. NOTE:
The employee ID should be less than 32 characters. And it can be a combination of lower letters, upper letters, and numbers.
The employee ID should not be duplicated.
Tap the Name field and input the user name on the soft keyboard. NOTE:
Numbers, upper case letters, lower case letters, and special characters are allowed in the user name.
Up to 32 characters are allowed in the user name.
Optional: Add a face picture, cards, or password for the administrator. NOTE:
For details about adding a face picture, see Add Face Picture.
For details about adding a card, see Add Card.
For details about adding a password, see Add Password.
Optional: Set the administrator’s authentication type. NOTE:
For details about setting the authentication type, see Set Authentication Mode.
Enable the Administrator Permission function.

Enable Administrator Permission

The user is the administrator. Except for the normal attendance function, the user can also enter the Home page to operate after authenticating the permission. 8. Tap to save the settings.

6.4.2. Add Face Picture
Add user’s face picture to the device. And the user can use the face picture to authenticate.

Steps

Long tap on the initial page and log in the backend.
Tap User ® + to enter the Add User page.
Edit the employee ID. NOTE:
The employee ID should be less than 32 characters. And it can be a combination of lower letters, upper letters, and numbers.
The employee ID should not be duplicated.
Tap the Name field and input the user name on the soft keyboard. NOTE:
Numbers, upper case letters, lower case letters, and special characters are allowed in the user name.
Up to 32 characters are allowed in the user name.
Tap the Face Picture field to enter the face picture adding page.

Position your face looking at the camera. NOTE:
Make sure your face picture is in the face picture outline when adding the face picture.
Make sure the captured face picture is in good quality and is accurate.
For details about the instructions of adding face pictures, see Tips When Collecting/Comparing Face Picture.

After completely adding the face picture, a captured face picture will be displayed at the upper right corner of the page.

Tap Save to save the face picture.
Optional: Tap Try Again and adjust your face position to add the face picture again. NOTE:
The maximum duration for adding a face picture is 15s. You can check the remaining time for adding a face picture on the left of the page.
Enable or disable the Administrator Permission function.

Enable Administrator Permission

The user is an administrator. Except for the normal attendance function, the user can also enter the Home page to operate after authenticating the permission.

Disable Administrator Permission

The User is a normal user. The user can only authenticate or take attendance on the initial page.

Tap to save the settings.

6.4.3. Add Card

Add a card for the user and the user can authenticate via the added card.

Steps

Long tap on the initial page and log in the backend.
Tap User ® + to enter the Add User page.
Tap the Employee ID. field and edit the employee ID. NOTE:
The employee ID should be less than 32 characters. And it can be a combination of lower letters, upper letters, and numbers.
The employee ID should not be duplicated.
Tap the Name field and input the user name on the soft keyboard. NOTE:
Numbers, upper case letters, lower case letters, and special characters are allowed in the user name.
Up to 32 characters are allowed in the user name.
Tap the Card field and input the card No.
Configure the card No.
Enter the card No. manually. Swipe the card over the card swiping area to get the card No. NOTE:
The card No. cannot be empty.
Up to 20 characters are allowed in the card No.
The card No. cannot be duplicated.
Optional: Enable the Duress Card function. The added card
When the user authenticates by swiping this duress card, the device will upload an duress card event to the client software.
Enable or disable the Administrator Permission function.

Enable Administrator Permission

The user is an administrator. Except for the normal attendance function, the user can also enter the Home page to operate after authenticating the permission.

Disable Administrator Permission

The User is a normal user. The user can only authenticate or take attendance on the initial page. 9. Tap to save the settings.

6.4.4. Add Password

Add a password for the user and the user can authenticate via the password.

Steps

Long tap on the initial page and log in the backend.
Tap User ® + to enter the Add User page.
Tap the Employee ID. field and edit the employee ID. NOTE:
The employee ID should be less than 32 characters. And it can be a combination of lower letters, upper letters, and numbers.
The employee ID should not be duplicated.
Tap the Name field and input the user name on the soft keyboard. NOTE:
Numbers, upper case letters, lower case letters, and special characters are allowed in the user name.
Up to 32 characters are allowed in the user name.
Tap the Password field and create a password and confirm the password. NOTE:
Only numbers are allowed in the password.
Up to 8 characters are allowed in the password.
Enable or disable the Administrator Permission function.

Enable Administrator Permission

The user is an administrator. Except for the normal attendance function, the user can also enter the Home page to operate after authenticating the permission.

Disable Administrator Permission

The User is a normal user. The user can only authenticate or take attendance on the initial page.

Tap to save the settings.

6.4.5. Set Authentication Mode

After adding the user’s face picture, password, or other credentials, you should set the authentication mode and the user can authenticate his/her identity via the configured authentication mode.

Steps

Long tap on the initial page and log in the backend.
Tap User ® Add User/Edit User ® Authentication Mode.
Select Device or Custom as the authentication mode.

Device If you want to select device mode, you should set the terminal authentication mode in Access Control Settings page first. For details see Setting Access Control Parameters.
Custom
You can combine different authentication modes together according to your actual needs.

Tap to save the settings.

6.4.6. Search and Edit User

After adding the user, you can search the user and edit it.

Search User

On the User Management page, Tap the search area to enter the Search User page. Tap Card on the left of the page and select a search type from the drop-down list. Enter the employee ID, card No., or the user name for search. Tap to search.

Edit User

On the User Management page, select a user from the user list to enter the Edit User page. Follow the steps in User Management to edit the user parameters. Tap to save the settings.

NOTE:
The employee ID cannot be edited.

Temperature Measurement Settings

You can set the temperature measurement parameters, including temperature detection, over-temperature alarm threshold, door not open when temperature is abnormal, temperature measurement mode, measurement area calibration, measure area, etc.

On the Home page, tap Temp (Temperature) to enter the Temperature Settings page. Edit the temperature measurement parameters on this page and tap to save the settings.

The available parameters descriptions are as follows:
Table 6-1. Temperature Measurement Parameters Descriptions

Enable Temperature Detection
When enabling the function, the device will authenticate the permissions and at the same time take the temperature. When disabling the device, the device will authenticate the permissions only.

Over-Temperature Alarm Threshold (Max./Min.)
Edit the threshold according to actual situation. If the detected temperature is higher or lower than the configured parameters, an alarm will be triggered. By default, the value is 99.14°F.

Door Not Open When Temperature is Abnormal
When Enabling the function, the door will not open when the detected temperature is higher or lower than the configured temperature threshold. By default, the temperature is enabled.

Temperature Measurement Only
When enabling the function, the device will not authenticate the permissions, but only take the temperature. When disabling the function, the device will authenticate the permissions and at the same time take the temperature. If read temp only is enabled, the door mechanism will unlock if wired correctly to the wiegand cord and a good reading is obtained.

Measurement Area Calibration/Measure Area Settings
Configure the temperature measurement area and the correction parameters.

Import and Export Data

On the Transfer page, you can export the event, the user data, the user picture, and the captured picture to the USB flash drive. You can also import the user data and the user picture from the USB flash drive.

6.6.1. Export Data
Steps

Tap Transfer on the Home page to enter the Transfer page.
On the Transfer page, tap Export Event, Export User Data, Export Profile Photo, and export captured picture.
Tap Yes on the pop-up page and the data will be exported from the device to the USB flash drive. NOTE:
The supported USB flash drive format is DB.
The system supports the USB flash drive with the storage of 1 GB to 32 GB. Make sure the free space of the USB flash drive is more than 512 MB.
The exported user data is a DB file, which cannot be edited.

6.6.2. Import Data
Steps

Plug a USB flash drive in the device.
On the Transfer page, tap Import User Data, and Import Profile Photo.
Tap Yes on the pop-up window and the data will be imported from the USB flash drive to the device. NOTE:
If you want to transfer all user information from one device (Device A) to another (Device B), you should export the information from Device A to the USB flash drive and then import from the USB flash drive to Device B. In this case, you should import the user data before importing the profile photo.
The supported USB flash drive format is FAT32.
The imported pictures should be saved in the root directory (enroll_pic) and the picture file’s name should be follow the rule below:
Card No._Name_Department_Employee ID_Gender.jpg
The employee ID should be less than 32 characters. It can be a combination of lower letters, upper letters, and numbers. It should not be duplicated and should not start with 0.
Requirements of face picture should follow the rules below: It should be taken in full-face view, directly facing the camera. Do not wear a hat or head covering when taking the face picture. The format should be JPEG or JPG. The resolution should be 640´480 pixel or more than of 640´480 pixel. The picture size should be between 60 KB and 200 KB.

Identity Authentication

After network configuration, system parameters configuration and user configuration, you can go back to the initial page for identity authentication. The system will authenticate person according to the configured authentication mode. You can authenticate identity via 1:1 matching or 1:N matching.

1:N Matching

Compare the captured face picture with all face pictures stored in the device.

1: 1 Matching

Compare the captured face picture with all face pictures stored in the device.

6.7.1. Authenticate via Multiple Credential Before You Start

Set the user authentication type before authentication. For details, see Set Authentication Mode.

Steps

If the authentication mode is Card and Face, Password and Face, Card and Password, authenticate any credential according to the instructions on the live view page.

NOTE:
The card can be normal Mifare card, or encrypted card.
If the QR Code Scanning function is enabled, you can put the QR code in front of the device camera to authenticate via QR code.

After the previous credential is authenticated, continue authenticate other credentials.

NOTE:
For detailed information about authenticating face, see Tips When Collecting/Comparing Face Picture.

If authentication succeeded, the prompt “Authenticated” will pop up.

6.7.2. Authenticate via Single Credential

Set the user authentication type before authentication. For details, see Set Authentication Mode. Authenticate face, card or QR code.

Face

Face forward at the camera and start authentication via face.

Card

Present the card on the card presenting area and start authentication via card. NOTE:
The card can be normal Mifare card, or encrypted card.

QR Code

Put the QR code in front of the device camera to authenticate via QR code.

NOTE:
Authentication via QR code should be supported by the device.

If authentication completed, a prompt “Authenticated” will pop up.

System Settings

On the System Settings page, you can set the system basic parameters, the face parameters, and upgrade the firmware.

6.8.1. Set Basic Parameters

You can set the community No., building No., the unit No., voice prompt, voice volume, application mode, and white light brightness.
On the Home page, tap System (System Settings) to enter the System Settings page.

Table 6-2. Basic Parameters

Community No.
Set the device installed community No.

Building No.
Set the device installed building No.

Unit No.
Set the device installed Unit No.

Voice Prompt
Tap or to disable or enable the voice prompt.

Voice Volume
Adjust the voice volume. The larger the value, the louder the volume.

Application Mode
You can select either others or indoor according to actual environment.

White Light Brightness
Set the supplement white light’s brightness. The brightness ranges from 0 to 100.
0 refers to turning off the light. 1 refers to the darkest, and 100 refers to the brightest

6.8.2. Set Face Picture Parameters
You can set the face 1:N (security) level, 1:1 (security) level, recognition interval, liveness security level, WDR level, pupillary distance, face with mask detection and ECO mode.
On the Home page, tap System (System Settings) to enter the System Settings page.

Table 6-3. Face Picture Parameters

1:N (Security) Level
Set the matching threshold when authenticating via 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate. By default, the value is 84.

1:1 (Security) Level
Set the matching threshold when authenticating via 1:1 matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate. By default, the value is 75.

Recognition Interval
Set the time interval between two continuous face recognitions when authenticating one person’s permission.

NOTE:
You can enter the number from 1 to 10.

Liveness Level (Liveness Security Level)
After enabling Live Face Detection function, you can set the matching security level when performing live face authentication.

WDR Level
The device can auto enable the WDR function. The higher the level, the device can enter the WDR mode easier. 0 represents WDR is disabled.

Pupillary Distance
The minimum resolution between two pupils when starting face recognition. The actual resolution should be larger than the configured value. By default, the resolution is 40.

Face with Mask Detection
After enabling this function, when a person authenticates the permissions on the authentication page, the device can recognize the face whether wearing a mask or not, and prompts to wear a mask according to the configuration.

Face with Mask & Face with Mask (1:N)
Matching threshold for face with mask 1 : N. The larger the value, the smaller the false accept rate and the larger the false rejection rate. The Max. value is 100.

Must Wear Face Mask
After enabling this function, the authenticated person must wear a face mask, otherwise the authentication will be failed.

Reminder of Wearing Face Mask
After enabling this function, if the authenticated person does not wear a face mask, a prompt will be pop-up to remind you to wear a face mask.

ECO Mode
After enabling the ECO mode, the device will use the IR camera to authenticate faces in the low light or dark environment. And you can set he ECO mode threshold, ECO mode (1:N), and ECO mode (1:1).

ECO Mode Threshold
When enabling the ECO mode, you can set the ECO mode’s threshold. The larger the value, the easier the device entering the ECO mode. Available range: 0 to 8.

ECO Mode (1:N)
Set the matching threshold when authenticating via ECO mode 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate. By default, the value is 84.

ECO Mode (1:1)
Set the matching threshold when authenticating via ECO mode 1:1 matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate. By default, the value is 75.

Face with Mask&Face (1:N) (ECO)
Matching threshold for face with mask 1: N in ECO mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate. The Max. value is 100.

6.8.3. Set Time

You can set the device time and the DST in this section. Tap Time (Time Settings) on the Home page to enter the Time Settings page. Edit the time parameters and tap to save the settings.

Set Access Control Parameters

You can set the access control permissions, including the functions of terminal auth. mode, reader auth. mode, QR code, remote authentication, door contact, and door locked time, etc.
On the Home page, tap ACS (Access Control Settings) to enter the Access Control Settings page. Edit the access control parameters on this page and tap to save the settings.

The available parameters descriptions are as follows:

Table 6-4. Access Control Parameters Descriptions

Terminal Auth. Mode
Select the face recognition terminal’s authentication mode. You can also customize the authentication mode.

NOTE:
Biometric recognition products are not 100% applicable to anti-spoofing environments. If you require a higher security level, use multiple authentication modes.
If you adopt multiple authentication modes, you should authenticate other methods before authenticating face.

Reader Auth. Mode
Select the card reader’s authentication mode.

QR code
You can use the QR code scanning function on the authentication interface. The device will upload the information associated with the obtained QR code to the platform.

Remote Authentication
When you authenticate the permission, the platform will control whether to grant the access or not remotely.

Door Contact
You can select Open or Closed according to your actual needs. By default, it is closed.

Door Locked Time
Set the door unlocking duration. If the door is not opened for the set time, the door will be locked. Available door locked time range: 1 to 255 s.

Maintenance

6.10.1. Upgrade Firmware
Plug in the USB flash drive. Tap Maint. (Maintenance) on the System Settings page and tap Upgrade. The device will automatically read the upgrading file in the USB flash drive and upgrade the firmware. The device can also be upgraded by unplugging the device, plugging in USB, and rebooting. The upgrade will occur automatically.

NOTE:
Do not power off during the device upgrade.
The upgrading file should be in the root directory.
The upgrading file name should be digicap.dav.

6.10.2. Data Management
On the Data Management page, you can delete user data, restore to factory settings, or restore to default settings.
Tap Data (Data Management) to enter the Data Management page. Tap the button on the page to manage the data. Tap Yes on the pop-up window to complete the settings.
The available button descriptions are as follows:

Table 6-5. Data Descriptions

Delete User Data
Delete all user data in the device.

Restore to Factory
Restore the system to the factory settings. The device will reboot after the setting.

Restore to Default
Restore the system to the default settings. The system will save the communication settings and the remote user settings. Other parameters will be restored to default. The device will reboot after the settings.

6.10.3. Log Query
You can search the authentication logs within a period of time by inputting employee ID, card No., or user name.

Steps

On the Home page, tap Log (Log) to enter the Log page.
Tap Card on the left of the page and select a search type from the drop-down list.
Tap the input box and input the employee ID, the card No., or the user name for search.
Select a time. NOTE:
You can select from Custom, Yesterday, This Week, Last Week, This Month, Last Month, or All. If you select Custom, you can customize the start time and the end time for search.
Tap to start search.

The result will be displayed on the page.

Time and Attendance Status Settings

Set time and attendance status. You can set the attendance mode as check in, check out, break out, break in, overtime in, and overtime out according to your actual situation. NOTE:
The function should be used cooperatively with time and attendance function on the client software.

6.11.1. Disable Attendance Mode via Device
Disable the attendance mode and the system will not display the attendance status on the initial page. Tap T&A Status to enter the T&A Status page.

Set the Attendance Mode as Disable. And tap .
You will not view or configure the attendance status on the initial page. And the system will follow the attendance rule that configured on the platform.

6.11.2. Set Auto Attendance via Device
Set the attendance mode as auto, and you can set the attendance status and its available schedule. The system will automatically change the attendance status according to the configured parameters.

Before You Start

Add at least one user, and set the user’s authentication mode. For details, see User Management.

Steps

Tap T&A Status to enter the T&A Status page.
Set the Attendance Mode as Auto.
Select an attendance status and set its schedule.
a) Select Check In, Check Out, Break Out, Break In, Overtime In, or Overtime Out as the attendance status.
b) Tap Schedule.
c) Select Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, or Sunday.
d) Tap the select date and set the selected attendance status’s start time.
e) Tap Confirm. f) Repeat step 1 to 5 according to your actual needs. NOTE:
The attendance status will be valid within the configured schedule.
Tap

Result

When you authenticate on the initial page, the authentication will be marked as the configured attendance status according to the configured schedule.

Example

If set the Break Out Schedule as Monday 11:00, and Break In Schedule as Monday 12:00, the valid user’s authentication from Monday 11:00 to 12:00 will be marked as break.

6.11.3. Set Manual Attendance via Device
Set the attendance mode as manual, and you can select a status manually when you take attendance. Before You Start Add at least one user and set the user’s authentication mode. For details, see User Management.

Steps

Tap T&A Status to enter the T&A Status page.
Set the Attendance Mode as Manual.
Enable the Attendance Status function.

Result
You should select the attendance status manually after authentication. NOTE:
If you do not select a status, the authentication will be failed and it will not be marked as a valid attendance.

6.11.4. Set Manual and Auto Attendance via Device
Set the attendance mode as Manual and Auto, and the system will automatically change the attendance status according to the configured parameters. At the same time you can manually change the attendance status after the authentication.

Before You Start
Add at least one user and set the user’s authentication mode. For details, see User Management.

Steps

Tap T&A Status to enter the T&A Status page.
Set the Attendance Mode as Manual and Auto.
Select an attendance status and set its schedule.
a) Select Check In, Check Out, Break Out, Break In, Overtime In, or Overtime Out as the attendance status.
b) Tap Schedule. c) Select Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, or Sunday.
d) Tap the select date and set the selected attendance status’s start time.
e) Tap Confirm. f) Repeat step 1 to 5 according to your actual needs. NOTE:
The attendance status will be valid within the configured schedule.
Tap

Result
On the initial page and authenticate. If you do not select a status, the authentication will be marked as the configured attendance status according to the schedule. If you tap Select Status and select a status to take attendance, the authentication will be marked as the selected attendance status.

Example If set the Break Out Schedule as Monday 11:00, and Break In Schedule as Monday 12:00, the valid user’s authentication from Monday 11:00 to 12:00 will be marked as break.

View System Information

View device capacity, device information, and the open source software license.

View Capacity

You can view the added user’s number, the face picture’s number, the face with mask’s number, the card’s number, and the event’s number.
Tap Info. (System Information) ® Capacity on the Home page to enter the Capacity page.

View Device Information
You can view the device information.
Tap Info. (System Information) ® Device to enter the Device page.

Open Source License
View the Open Source License information.
Tap Info. (System Information) ® License to enter the Open Source Software Licenses page.

View Device QR Code
You can add the device to the mobile client by scanning the device QR code.
Tap Info. (System Information) ® QR Code to view the device QR code.

Chapter 7. Client

Configuration Flow of Client Software

Follow the flow diagram below to configure on the client software.

Device Management

The client supports managing access control devices.

Example

You can control entrance & exit and manage attendance after adding access control devices to the client.

7.2.1. Add Device
The client provides three device adding modes including by IP/domain, IP segment, and ISUP protocol. The client also supports importing multiple devices in a batch when there are large amount of devices to be added.

Add Online Device
The active online devices in the same local subnet with the client software will be displayed on the Online Device area. You can click Refresh Every 60s to refresh the information of the online devices.

Add a Detected Online Device
You can select a detected online device displayed in the online device list and add it to the client.

Steps

Enter the Device Management module.
Click Device tab on the top of the right panel.
Click Online Device to show the online device area.The searched online devices are displayed in the list.
Select an online device in the Online Device area and click Add to open the device adding window. NOTE:
For the inactive device, you need to create the password for it before you can add the device properly. For detailed steps, refer to.
Enter the required information.

Name
Enter a descriptive name for the device.

IP Address
Enter the device’s IP address. The IP address of the device is obtained automatically in this adding mode.

Port
You can customize the port number. The port number of the device is obtained automatically in this adding mode.

User Name
By default, the user name is admin.

Password
Enter the device password. CAUTION:
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
6. Optional: Check Transmission Encryption (TLS) to enable transmission encryption using TLS (Transport Layer Security) protocol for security purpose. NOTE:
This function should be supported by the device. If you have enabled Certificate Verification, you should click Open Certificate Directory to open the default folder and copy the certificate file exported from the device to this default directory to strengthen the security. See for details about enabling certificate verification.
You can log into the device to get the certificate file by web browser.
7. Check Synchronize Time to synchronize the device time with the PC running the client after adding the device to the client.
8. Optional: Check Import to Group to create a group by the device name and import all the channels of the device to this group.

Example

For access control device, its access points, alarm inputs/outputs, and encoding channels (if exist) will be imported to this group.
9. Click Add.

Add Multiple Detected Online Devices
For detected online devices sharing the same user name and password, you can add them to the client in a batch.

Before You Start
Make sure the to-be-added devices are online.

Steps

Enter the Device Management module.
Click Device tab on the top of the right panel.
Click Online Device to show the online device area at the bottom of the page. The searched online devices are displayed in the list.
Select multiple devices. NOTE:
For the inactive device, you need to create the password for it before you can add the device properly. For details, refer to below.
Click Add to open the device adding window.
Enter the required information.

User Name
By default, the user name is admin.

Password
Enter the device password.

Example

For access control device, its access points, alarm inputs/outputs, and encoding channels (if exist) will be imported to this group.
9. Click Add to add the devices.

Add Device by IP Address or Domain Name
If you know the IP address or domain name of the device to add, you can add devices to the client by specifying the IP address (or domain name), user name, password, etc.

Steps

Enter Device Management module.
Click Device tab on the top of the right panel. The added devices are displayed on the right panel.
Click Add to open the Add window, and then select IP/Domain as the adding mode.
Enter the required information.

Name
Create a descriptive name for the device. For example, you can use a nickname that can show the location or feature of the device.

Address
The IP address or domain name of the device.

Port
The devices to add share the same port number. The default value is 8000.

User Name
Enter the device user name. By default, the user name is admin.

Password
Enter the device password.

NOTE:
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
5. Optional: Check Transmission Encryption (TLS) to enable transmission encryption using TLS (Transport Layer Security) protocol for security purpose. NOTE:
This function should be supported by the device.
If you have enabled Certificate Verification, you should click Open Certificate Directory to open the default folder and copy the certificate file exported from the device to this default directory to strengthen the security. See for details about enabling certificate verification.
You can log into the device to get the certificate file by web browser.
6. Check Synchronize Time to synchronize the device time with the PC running the client after adding the device to the client.
7. Optional: Check Import to Group to create a group by the device name and import all the channels of the device to this group.

Example
For access control device, its access points, alarm inputs/outputs, and encoding channels (if exist) will be imported to this group. 8. Finish adding the device.

Click Add to add the device and back to the device list page.
Click Add and New to save the settings and continue to add other device.

Add Devices by IP Segment
If the devices share the same port No., user name and password, and their IP addresses ranges in the same IP segment, you can add them to the client by specifying the start IP address and the end IP address, port No., user name, password, etc of the devices.

Steps

Enter the Device Management module.
Click Device tab on the top of the right panel. The added devices are displayed on the right panel.
Click Add to open the Add window.
Select IP Segment as the adding mode.
Enter the required information.

Start IP
Enter a start IP address.

End IP
Enter an end IP address in the same network segment with the start IP.

Port
Enter the device port No. The default value is 8000.

User Name
By default, the user name is admin.

Password
Enter the device password.

CAUTION:
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
6. Optional: Check Transmission Encryption (TLS) to enable transmission encryption using TLS (Transport Layer Security) protocol for security purpose. NOTE:
This function should be supported by the device.
If you have enabled Certificate Verification, you should click Open Certificate Folder to open the default folder and copy the certificate file exported from the device to this default directory to strengthen the security. See for details about enabling certificate verification.
You can log into the device to get the certificate file by web browser.
7. Check Synchronize Time to synchronize the device time with the PC running the client after adding the device to the client.
8. Optional: Check Import to Group to create a group by the device name and import all the channels of the device to the group.
9. Finish adding the device.

Click Add to add the device and back to the device list page.
Click Add and New to save the settings and continue to add other device.

Add Device by ISUP Account
For access control devices supports ISUP 5.0 protocol, you can add them to the client by ISUP protocol after entering device ID and key, if you have configured their server addresses, port No., and device IDs.

Before You Start
Make sure the devices have connected to the network properly.

Steps

Enter Device Management module. The added devices are displayed on the right panel.
Click Add to open the Add window.
Select ISUP as the adding mode.
Enter the required information.

Device Account
Enter the account name registered on ISUP protocol.

ISUP Key
For ISUP 5.0 devices, enter the ISUP key if you have set it when configuring network center parameter for the device. NOTE:
This function should be supported by the device.
5. Optional: Check Synchronize Time to synchronize the device time with the PC running the client after adding the device to the client.
6. Optional: Check Import to Group to create a group by the device name and import all the channels of the device to the group.
7. Finish adding the device.

Click Add to add the device and go back to the device list.
Click Add and New to save the settings and continue to add other device.

Optional: Perform the following operation(s).

Device Status
Click on Operation column to view device status.

Edit Device Information
Click on Operation column to edit the device information, such as device name, device account, and ISUP key.

Check Online User
Click on Operation column to check the online users who access the device, such as user name, user type, user’s IP address, and login time.

Refresh
Click on Operation column to get the latest device information.

Delete Device
Select one or multiple devices and click Delete to delete the selected device(s) from the client.

Import Devices in a Batch
You can add multiple devices to the client in a batch by entering the device parameters in a pre-defined CSV file.

Steps

Enter the Device Management module.
Click Device tab on the top of the right panel.
Click Add to open the Add window, and then select Batch Import as the adding mode.
Click Export Template and then save the pre-defined template (CSV file) on your PC.
Open the exported template file and enter the required information of the devices to be added on the corresponding column. NOTE:
For detailed description of the required fields, refer to the introductions in the template.

Adding Mode
Enter 0 or 1 or 2.

Address
Edit the address of the device.

Port
Enter the device port number. The default port number is 8000.

User Name
Enter the device user name. By default, the user name is admin.

Password
Enter the device password. NOTE:
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

Import to Group
Enter 1 to create a group by the device name. All the channels of the device will be imported to the corresponding group by default. Enter 0 to disable this function.
6. Click and select the template file.
7. Click Add to import the devices.

7.2.2. Reset Device Password
If you forgot the password of the detected online devices, you can reset the device password via the client.

Steps

Enter Device Management page.
Click Online Device to show the online device area. All the online devices sharing the same subnet will be displayed in the list.
Select the device from the list and click on the Operation column.
Reset the device password.

Click Generate to pop up the QR Code window and click Download to save the QR code to your PC. You can also take a photo of the QR code to save it to your phone. Send the picture to our technical support. NOTE:
For the following operations for resetting the password, contact our technical support.
CAUTION:
The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

Group Management

The client provides groups to manage the added resources in different groups. You can group the resources into different groups according to the resources’ locations.

Example
For example, on the 1st floor, there mounted 16 doors, 64 alarm inputs, and 16 alarm outputs. You can organize these resources into one group (named 1st Floor) for convenient management. You can control door status and do some other operations of the devices after managing the resources by groups.

7.3.1. Add Group
You can add group to organize the added device for convenient management.

Steps

Enter the Device Management module.
Click Device Management ® Group to enter the group management page.
Create a group.

Click Add Group and enter a group name as you want.
Click Create Group by Device Name and select an added device to create a new group by the name of the selected device. NOTE:
The resources (such as alarm inputs/outputs, access points, etc.) of this device will be imported to the group by default.

7.3.2. Import Resources to Group
You can import the device resources (such as alarm inputs/outputs, access points, etc.) to the added group in a batch. Before You Start Add a group for managing devices. Refer to Add Group.

Steps

Enter the Device Management module.
Click Device Management ® Group to enter the group management page.
Select a group from the group list and select the resource type as Access Point, Alarm Input, Alarm Output, etc.
Click Import.
Select the thumbnails/names of the resources in the thumbnail/list view.

NOTE:
You can click or to switch the resource display mode to thumbnail view or to list view. Click Import to import the selected resources to the group.

7.3.3. Edit Resource Parameters
After importing the resources to the group, you can edit the resource parameters. For access point, you can edit the access point name. For alarm input, you can edit the alarm input name. Here we take access point as an example.

Before You Start
Import the resources to group. Refer to Import Resources to Group.

Steps

Enter the Device Management module.
Click Device Management ® Group to enter the group management page. All the added groups are displayed on the left.
Select a group on the group list and click Access Point. The access points imported to the group will display.
Click in the Operation column to open the Edit Resource window.
Edit the resource name.
Click OK to save the new settings.

7.3.4. Remove Resources from Group
You can remove the added resources from the group.

Steps

Enter the Device Management module.
Click Device Management ® Group to enter the group management page. All the added groups are displayed on the left.
Click a group to show the resources added to this group.
Select the resource(s) and click Delete to remove the resource(s) from the group.

Person Management

You can add person information to the system for further operations such as access control, video intercom, time, and attendance, etc. You can manage the added persons such as issuing cards to them in a batch, importing and exporting person information in a batch, etc

7.4.1. Add Organization
You can add an organization and import person information to the organization for effective management of the persons.
You can also add a surbodinate organization for the added one.

Steps

Enter Person module.
Select a parent organization in the left column and click Add in the upper-left corner to add an organization.
Create a name for the added organization. NOTE:
Up to 10 levels of organizations can be added.

Edit Organization
Hover the mouse on an added organization and click to edit its name.

Delete Organization
Hover the mouse on an added organization and click to delete it. NOTE:
The lower-level organizations will be deleted as well if you delete an organization.
Make sure there is no person added under the organization, or the organization cannot be deleted.

Show Persons in Sub Organization
Check Show Persons in Sub Organization and select an organization to show persons in its sub organizations.

7.4.2. Configure Basic Information
You can add person to the client software one by one and configure the person’s basic information such as name, gender, phone number, etc.

Steps

Enter Person module.
Select an organization in the organization list to add the person.
Click Add to open the adding person window. The Person ID will be generated automatically.
Enter the basic information including person name, gender, tel, email address, etc.
Optional: Set the effective period of the person. Once expired, the credentials and access control settings of the person will be invalid and the person will have no authorization to access the doors\floors.

Example
For example, if the person is a visitor, his/her effective period may be short and temporary.
6. Confirm to add the person.

Click Add to add the person and close the Add Person window.
Click Add and New to add the person and continue to add other persons.

7.4.3. Issue a Card by Local Mode
If a card enrollment station is available, you can issue a card by local mode. To read the card number, you should connect the card enrollment station to the PC running the client by USB interface or COM and place the card on the card enrollment station.

Steps

Enter Person module.
Select an organization in the organization list to add the person and click Add to enter Add Person panel. NOTE:
Enter the person’s basic information first. For details about configuring person’s basic information, refer to Configure Basic Information.
In the Credential ® Card area, click +.
Click Settings to enter the Settings page.
Select Local as the card issuing mode.

Set other related parameters.

Card Enrollment Station
Select the model of the connected card enrollment station. NOTE:
Currently, the supported card enrollment station models include DS-K1F100-D8, DS-K1F100-M, DS-K1F100-D8E, and DS-K1F180-D8E.

Card Type
This field is only available when the model is DS-K1F100-D8E or DS-K1F180-D8E. Select the card type as EM card or Mifare card according to the actual card type.

Buzzing
Enable or disable the buzzing when the card number is read successfully.

Card No. Type
Select the type of the card number according to actual needs.

M1 Card Encryption
This field is only available when the model is DS-K1F100-D8, DS-K1F100-D8E, or DS-K1F180-D8E. If the card is M1 card, then you can enable the M1 Card Encryption function and select the sector of the card to encrypt.

Click OK to confirm the operation.
Place the card on the card enrollment station and click Read to get the card number. The card number will display in the Card No. field automatically.
Click Add. The card will be issued to the person.

7.4.4. Upload a Face Photo from Local PC
When adding person, you can upload a face photo stored in local PC to the client as the person’s profile.

Steps

Enter Person module.
Select an organization in the organization list to add the person and click Add. NOTE:
Enter the person’s basic information first. For details about configuring person’s basic information, refer to Configure Basic Information.
Click Add Face in the Basic Information panel.
Select Upload.
Select a picture from the PC running the client. NOTE:
The picture should be in JPG or JPEG format and smaller than 200 KB.
Optional: Enable Verify by Device to check whether the facial recognition device managed in the client can recognize the face in the photo.
Confirm to add the person.

Click Add to add the person and close the Add Person window.
Click Add and New to add the person and continue to add other persons.

7.4.5. Take a Photo via Client
When adding a person, you can take a photo of the her/him via the client and set this photo as the person’s profile.

Before You Start
Make sure PC running the client has a camera or you have connected other USB camera to the PC.

Steps

Enter Person module.
Select an organization in the organization list to add the person and click Add to enter Add Person window. NOTE:
Enter the person’s basic information first. For details, refer to Configure Basic Information.
Click Add Face in the Basic Information area.
Select Take Photo to enter Take Photo window.
Optional: Enable Verify by Device to check whether the captured face photo can meet the uploading requirements.
Take a photo.

a) Face to the camera and make sure your face is in the middle of the collecting window.

b) Click to capture a face photo.

c) Optional: Click to capture again.

d) Click OK to save the captured photo.

Confirm to add the person.

Click Add to add the person and close the Add Person window.
Click Add and New to add the person and continue to add other persons.

7.4.6. Collect Face via Access Control Device
When adding person, you can collect the person’s face via access control device added to the client which supports facial recognition function.

Steps

Enter Person module.
Select an organization in the organization list to add the person and click Add. NOTE:
Enter the person’s basic information first. For details about configuring person’s basic information, refer to Configure Basic Information.
Click Add Face in the Basic Information panel.
Select Remote Collection.
Select an added access control device or the enrollment station from the drop-down list. NOTE:
If you select the enrollment station, you should click Login to set related parameters of the device including IP address, port No., user name, and password. Also, you can check Face Anti-Spoofing and select the liveness level as Low, Medium, or High.

Face Anti-Spoofing
If you check this function, then the device can detect whether the face to be collected is an authentic one.

Collect face.

a) Face to the camera of the selected access control device and make sure your face is in the middle of the collecting window.

b) Click to capture a photo. c) Click OK to save the captured photo.

Confirm to add the person.

Click Add to add the person and close the Add Person window.
Click Add and New to add the person and continue to add other persons.

7.4.7. Configure Access Control Information
When adding a person, you can set her/his access control information, such as binding an access control group with the person, configuring PIN code, setting the person as a visitor, a blacklist person, or a super user, etc.

Steps

Enter Person module.
Select an organization in the organization list to add the person and click Add.
In the Access Control area, click to select access group(s) for the person.
NOTE:
For details, refer to Set Access Group to Assign Access Authorization to Persons.

Set a unique PIN code for the person which can be used for access authentication.

Manually enter a PIN code containing 4 to 8 digits.

NOTE:
Persons’ PIN codes cannot be repeated.

Click Generate to randomly generate an unrepeated PIN code of 6 digits. NOTE:
If there are repeated PIN codes, a prompt will pop up on the client. The admin can generate a new PIN code to replace the repeated PIN code and notify related persons.

Check the person’s operation permissions.

Super User
If the person is set as a super user, he/she will have authorization to access all the doors/floors and will be exempted from remaining closed restrictions, all anti-passback rules, and first person authorization.

Extended Door Open Time
Use this function for persons with reduced mobility. When accessing the door, the person will have more time than others to pass through doors. For details about setting the door’s open duration, refer to Configure Parameters for Door.

Add to Blacklist
Add the person to the blacklist and when the person tries to access doors/floors, an event will be triggered and sent to the client to notify the security personnel.

Mark as Visitor
If the person is a visitor, you should set the her/his valid times for visit. NOTE:
The valid times for visit is between 1 and 100. You can also check No Limit, then there are no limited times for the visitor to access doors/floors.

Device Operator
For person with device operator role, he/she is authorized to operate on the access control devices. NOTE:
The Super User, Extended Door Open Time, Add to Blacklist, and Mark as Visitor functions cannot be enabled concurrently. For example, if one person is set as super user, you cannot enable extended door open time for her/him, add her/him to the blacklist, or set her/him as visitor.

Confirm to add the person.

Click Add to add the person and close the Add Person window.
Click Add and New to add the person and continue to add other persons.

7.4.8. Customize Person Information
You can customize the person properties which are not pre-defined in the client according to actual needs, e.g., place of birth. After customizing, when add a person, you can enter the custom information to make the person information complete.

Steps

Enter Person module.
Set the fields of custom information.

a) Click Custom Property.

b) Click Add to add a new property.

c) Enter the property name.

d) Click OK.

Set the custom information when adding a person.

a) Select an organization in the organization list to add the person and click Add.

NOTE:
Enter the person’s basic information first. For details about configuring person’s basic information, refer to Configure Basic Information.

b) In the Custom Information panel, enter the person information.

d) Click Add to add the person and close the Add Person window or click Add and New to add the person and continue to add other persons.

7.4.9. Configure Resident Information If the person is resident, for video intercom purpose, you need to set the room number for her/him and bind an indoor station. After bound, you can call this person by calling the indoor station and perform video intercom with her/him.

Steps

Enter Person module.
Select an organization in the organization list to add the person and click Add. NOTE:
Enter the person’s basic information first. For details about configuring person’s basic information, refer to Configure Basic Information.
In the Resident Information panel, select the indoor station to bind it to the person. NOTE:
If you select Analog Indoor Station, the Door Station field will display and you are required to select the door station to communicate with the analog indoor station.
Enter the floor No. and room No. of the person.
Confirm to add the person.

Click Add to add the person and close the Add Person window.
Click Add and New to add the person and continue to add other persons.

7.4.10. Configure Additional Information
When adding person, you can configure the additional information for the person, such as person’s identity type, identity No., country, etc., according to actual needs.

Steps

Enter Person module.
Select an organization in the organization list to add the person and click Add.

NOTE:
Enter the person’s basic information first. For details about configuring person’s basic information, refer to Configure Basic Information.
3. In the Additional Information panel, enter the additional information of the person, including person’s ID type, ID No., job title, etc., according to actual needs.

Confirm to add the person.

Click Add to add the person and close the Add Person window.
Click Add and New to add the person and continue to add other persons.

7.4.11. Import and Export Person Identify Information
You can import the information and pictures of multiple persons to the client software in a batch. Meanwhile, you can also export the person information and pictures and save them in your PC.

7.4.12. Import Person Information
You can enter the information of multiple persons in a predefined template (CSV/Excel file) to import the information to the client in a batch.

Steps

Enter the Person module.
Select an added organization in the list or click Add in the upper-left corner to add an organization and then select it.
Click Import to open the Import panel.
Select Person Information as the importing mode.
Click Download Template for Importing Person to download the template.
Enter the person information in the downloaded template. NOTE:
If the person has multiple cards, separate the card No. with semicolon. Items with asterisk are required.
By default, the Hire Date is the current date.
Click to select the CSV/Excel file with person information from local PC.
Click Import to start importing. NOTE:
If a person No. already exists in the client’s database, delete the existing information before importing.
You can import information of no more than 2,000 persons.

7.4.13. Import Person Pictures
After importing face pictures for the added persons to the client, the persons in the pictures can be identified by an added face recognition terminal. You can either import person pictures one by one or import multiple pictures at a time according to your need.

Before You Start
Be sure to have imported person information to the client beforehand.

Steps

Enter the Person module.
Select an added organization in the list or click Add in the upper-left corner to add an organization and then select it.
Click Import to open the Import panel and check Face.
Optional: Enable Verify by Device to check whether face recognition device managed in the client can recognize the face in the photo.
Click to select a face picture file. NOTE:
The (folder of) face pictures should be in ZIP format.
Each picture file should be in JPG format and should be no larger than 200 KB.
Each picture file should be named as “Person ID_Name”. The Person ID should be the same with that of the imported person information.
Click Import to start importing. The importing progress and result will be displayed.

7.4.14. Export Person Information
You can export the added persons’ information to local PC as a CSV/Excel file. Before You Start Make sure you have added persons to an organization.

Steps

Enter the Person module.
Optional: Select an organization in the list. NOTE:
All persons’ information will be exported if you do not select any organization.
Click Export to open the Export panel.
Check Person Information as the content to export.
Check desired items to export.
Click Export to save the exported file in CSV/Excel file on your PC.

7.4.15. Export Person Pictures
You can export face picture file of the added persons and save in your PC.

Before You Start
Make sure you have added persons and their face pictures to an organization.

Steps

Enter the Person module.
Optional: Select an organization in the list. NOTE:
All persons’ face pictures will be exported if you do not select any organization.
Click Export to open the Export panel and check Face as the content to export.
Click Export to start exporting. NOTE:
The exported file is in ZIP format.
The exported face picture is named as “Person ID_Name_0” (“0” is for a full-frontal face).

7.4.16. Get Person Information from Access Control Device
If the added access control device has been configured with person information (including person details and issued card information), you can get the person information from the device and import them to the client for further operations.

Steps

NOTE:
If the person name stored in the device is empty, the person name will be filled with the issued card No. after importing to the client.
The gender of the persons will be Male by default.
If the card number or person ID (employee ID) stored on the device already exists in the client database, the person with this card number or person ID will not be imported to the client.

Enter Person module.
Select an organization to import the persons.
Click Get from Device.
Select an added access control device or the enrollment station from the drop-down list. NOTE:
If you select the enrollment station, you should click Login, and set IP address, port No., user name and password of the device.
Click Import to start importing the person information to the client. NOTE:
Up to 2,000 persons and 5,000 cards can be imported.

The person information, including person details, and the linked cards (if configured), will be imported to the selected organization.

7.4.17. Move Persons to Another Organization
You can move the added persons to another organization if you need.

Before You Start

Make sure you have added at least two organizations.
Make sure you have imported person information.

Steps

Enter Person module.
Select an organization in the left panel. The persons under the organization will be displayed in the right panel.
Select the person to move.
Click Change Organization.
Select the organization to move persons to.
Click OK.

7.4.18. Issue Cards to Persons in Batch
The client provides a convenient way to issue cards to multiple persons in a batch.

Steps

Enter Person module.
Click Batch Issue Cards. All the added persons with no card issued will be displayed in the right panel.
Optional: Enter key words (name or person ID) in the input box to filter the person(s) that need issuing cards.
Optional: Click Settings to set the card issuing parameters. For details, refer to.
Click Initialize to initialize the card enrollment station or card reader to make it ready for issuing cards.
Click the Card No. column and enter the card number.

Place the card on the card enrollment station.
Swipe the card on the card reader.
Manually enter the card number and press the Enter key.

The person(s) in the list will be issued with card(s).

7.4.19. Report Card Loss
If the person lost his/her card, you can report the card loss so that the card’s related access authorization will be inactive. Steps

Enter Person module.
Select the person you want to report card loss for and click Edit to open the Edit Person window.
In the Credential ® Card panel, click on the added card to set this card as lost card. After reporting card loss, the access authorization of this card will be invalid and inactive. Other person who gets this card cannot access the doors by swiping this lost card.
Optional: If the lost card is found, you can click to cancel the loss. After cancelling card loss, the access authorization of the person will be valid and active.
If the lost card is added in one access group and the access group is applied to the device already, after reporting card loss or cancelling card loss, a window will pop up to notify you to apply the changes to the device. After applying to device, these changes can take effect on the device.

7.4.20. Set Card Issuing Parameters
The client provides two modes for reading a card’s number: via card enrollment station or via the card reader of the access control device. If a card enrollment station is available, connect it to the PC running the client by USB interface or COM, and place the card on the card enrollment to read the card number. If not, you can also swipe the card on the card reader of the added access control device to get the card number. As a result, before issuing a card to one person, you need to set the card issuing parameters including the issuing mode and related parameters.
When adding a card to one person, click Settings to open the Card Issuing Settings window.

Local Mode: Issue Card by Card Enrollment Station
Connect a card enrollment station to the PC running the client. You can place the card on the card enrollment station to get the card number.

Card Enrollment Station
Select the model of the connected card enrollment station

NOTE:
Currently, the supported card enrollment station models include DS-K1F100-D8, DS-K1F100-M, DS-K1F100-D8E, and DS-K1F180-D8E.

Card Type
This field is only available when the model is DS-K1F100-D8E or DS-K1F180-D8E. Select the card type as EM card or IC card according to the actual card type.

Serial Port
It is only available when the model is DS-K1F100-M. Select the COM the card enrollment station connects to.

Buzzing
Enable or disable the buzzing when the card number is read successfully.

Card No. Type
Select the type of the card number according to actual needs.

M1 Card Encryption
This field is only available when the model is DS-K1F100-D8, DS-K1F100-D8E, or DS-K1F180-D8E. If the card is M1 card, and if you need to enable the M1 Card Encryption function, you should enable this function and select the sector of the card to encrypt.

Remote Mode: Issue Card by Card Reader
Select an access control device added in the client and swipe the card on its card reader to read the card number.

Set Access Group to Assign Access Authorization to Persons

After adding the person and configuring the person’s credentials, you can create the access groups to define which person(s) can get access to which door(s) and then apply the access group to the access control device to take effect.

Steps

When the access group settings are changed, you need to apply the access groups to the devices again to take effect. The access group changes include changes of template, access group settings, person’s access group settings, and related person details (including card number, face picture, linkage between card number and linkage between card number and card password, card effective period, etc).

Click Access Control ® Authorization ® Access Group to enter the Access Group interface.
Click Add to open the Add window.
In the Name text field, create a name for the access group as you want.
Select a template for the access group. NOTE:
You should configure the template before access group settings. Refer to Configure Schedule and Template for details.
In the left list of the Select Person field, select person(s) to assign access authority.
In the left list of the Select Access Point field, select door(s), door station(s) or floor(s) for the selected persons to access.
Click Save.
You can view the selected person(s) and the selected access point(s) on the right side of the interface.
After adding the access groups, you need to apply them to the access control device to take effect.

a) Select the access group(s) to apply to the access control device.

b) Click Apply All to Devices start applying all the selected access group(s) to the access control device or door station.

c) Click Apply All to Devices or Apply Changes to Devices.

Apply All to Devices
This operation will clear all the existed access groups of the selected devices and then apply the new access group to the device.

Apply Changes to Devices
This operation will not clear the existing access groups of the selected devices and only apply the changed part of the selected access group(s) to the device(s).

d) View the applying status in the Status column or click Applying Status to view all the applied access group(s).

NOTE:
You can check Display Failure Only to filter the applying results.

The selected persons in the applied access groups will have the authorization to enter/exit the selected doors/door stations with their linked card(s).

Optional: Click to edit the access group if necessary.

NOTE:
If you change the persons’ access information or other related information, you will view the prompt Access Group to Be Applied on the right corner of the client.
You can click the prompt to apply the changed data to the device. You can select either Apply Now or Apply Later.

Configure Advanced Functions

You can configure the advanced functions of access control to meet some special requirements in different scene. NOTE:
For the card related functions (the type of access control card), only the card(s) with access group applied will be listed when adding cards.
The advanced functions should be supported by the device.
Hover the cursor on the Advanced Function, and then Click to customize the advanced function(s) to be displayed.

7.6.1. Configure Device Parameters
After adding the access control device, you can configure the parameters of access control device, access control points.

Configure Parameters for Access Control Device
After adding the access control device, you can configure its parameters, including overlaying user information on picture, uploading pictures after capturing, saving captured pictures, etc.

Steps

Click Access Control ® Advanced Function ® Device Parameter. NOTE:
If you can find Device Parameter in the Advanced Function list, Hover the cursor on the Advanced Function, and then Click to select the Device Parameter to be displayed.
Select an access device to show its parameters on the right page.
Turn the switch to ON to enable the corresponding functions. NOTE:
The displayed parameters may vary for different access control devices. Some of the following parameters are not listed in the Basic Information page, click More to edit the parameters.

Voice Prompt
If you enable this function, the voice prompt is enabled in the device. You can hear the voice prompt when operating in the device.

Upload Pic. After Linked Capture
Upload the pictures captured by linked camera to the system automatically.

Save Pic. After Linked Capture
If you enable this function, you can save the picture captured by linked camera to the device.

Face Recognition Mode
Normal Mode
Recognize face via the camera normally.

Deep Mode
The device can recognize a much wider range of people than the normal mode. This mode is applicable to a more complicated environment.

Enable NFC Card
If enable the function, the device can recognize the NFC card. You can present NFC card on the device. Enable M1 Card If enable the function, the device can recognize the M1 card. You can present M1 card on the device.

Enable EM Card
If enable the function, the device can recognize the EM card. You can present EM card on the device.

Enable CPU Card
Reserved. If enable the function, the device can recognize the CPU card. You can present CPU card on the device.

Enable ID Card
Reserved. If enable the function, the device can recognize the ID card. You can present ID card on the device.

Click OK.
Optional: Click Copy to, and then select the access control device(s) to copy the parameters in the page to the selected device(s).

Configure Parameters for Door
After adding the access control device, you can configure its access point (door) parameters.

Steps

Click Access Control ® Advanced Function ® Device Parameter.
Select an access control device on the left panel, and then click to show the doors or floors of the selected device.
Select a door or floor to show its parameters on the right page.
Edit the door or floor parameters. NOTE:
The displayed parameters may vary for different access control devices. Some of the following parameters are not listed in the Basic Information page, click More to edit the parameters.

Name
Edit the card reader name as desired.

Door Contact
You can set the door sensor as remaining closed or remaining open. Usually, it is remaining closed.

Exit Button Type
You can set the exit button as remaining closed or remaining open. Usually, it is remaining open.

Door Locked Time
After swiping the normal card and relay action, the timer for locking the door starts working.

Extended Open Duration
The door contact can be enabled with appropriate delay after person with extended access needs swipes her/his card.

Door Left Open Timeout Alarm
The alarm can be triggered if the door has not been closed in a configured time period. If it is set as 0, no alarm will be triggered.

Duress Code
The door can open by inputting the duress code when there is duress. At the same time, the client can report the duress event.

Super Password
The specific person can open the door by inputting the super password.

NOTE:
The duress code and super password should be different.
The duress code and super password should be different from the authentication password.
The length of duress code and super password is according the device, usually it should contains 4 to 8 digits.

Click OK.
Optional: Click Copy to, and then select the door to copy the parameters in the page to the selected doors.

NOTE:
The door or floor’s status duration settings will be copied to the selected door as well.

Configure Parameters for Card Reader
After adding the access control device, you can configure its card reader parameters.

Steps

Click Access Control ® Advanced Function ® Device Parameter.
In the device list on the left, click to expand the door, select a card reader and you can edit the card reader’s parameters on the right.
Edit the card reader basic parameters in the Basic Information page.

NOTE:
The displayed parameters may vary for different access control devices. There are part of parameters listed as follows. Refer to the user manual of the device for more details.
Some of the following parameters are not listed in the Basic Information page, click Advanced to edit the parameters.

Basic Information
Name
Edit the card reader name as desired.

Minimum Card Swiping Interval
If the interval between card swiping of the same card is less than the set value, the card swiping is invalid. You can set it as 0 to 255.

Alarm of Max. Failed Attempts
Enable to report alarm when the card reading attempts reach the set value.

Card Reader Type/Card Reader Description
Get card reader type and description. They are read-only.

Advanced
Enable Card Reader
Enable the function and e device can be used as an card reader.

OK LED Polarity/Error LED Polarity/Buzzer Polarity
Set OK LED Polarity/Error LED Polarity/Buzzer LED Polarity of main board according to the card reader parameters. Generally, adopts the default settings.

Max. Interval When Entering PWD
When you inputting the password on the card reader, if the interval between pressing two digits is larger than the set value, the digits you pressed before will be cleared automatically.

Tampering Detection
Enable the anti-tamper detection for the card reader.

Communicate with Controller
When the access control device cannot connect with the card reader for longer than the set time, the card reader will turn off-line automatically.

Face 1:N Matching Threshold
Set the matching threshold when authenticating via 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate when authentication.

Face Recognition Interval
The time interval between two continuous face recognitions when authenticating. By default, it is 2s. Face Anti-spoofing Enable or disable the live face detection function. If enabling the function, the device can recognize whether the person is a live one or not.

Face 1:1 Matching Threshold
Set the matching threshold when authenticating via 1:1 matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate when authentication.

Application Mode
You can select indoor or others application modes according to actual environment.

Lock Authentication Failed Face
After enabling the Live Face Detection function, the system will lock the user’s face for 5 minutes if the live face detection is failed for more than the configured attempts. The same user cannot authenticate via the fake face within 5 minutes. Within the 5 minutes, the user can authenticate via the real face twice continuously to unlock.

Liveness Detection Security Level
After enabling Live Face Detection function, you can set the matching security level when performing live face authentication.

Click OK.
Optional: Click Copy to, and then select the card reader(s) to copy the parameters in the page to the selected card reader(s).

Configure Parameters for Alarm Output
After adding the access control device, if the device links to alarm outputs, you can configure the parameters.

Steps

Click Access Control ® Advanced Function ® Device Parameter to enter access control parameter configuration page.
In the device list on the left, click to expand the door, select an alarm input and you can edit the alarm input’s parameters on the right.
Set the alarm output parameters.

Name
Edit the card reader name as desired.

Alarm Output Active Time
How long the alarm output will last after triggered.

Click OK.
Optional: Set the switch on the upper right corner to ON to trigger the alarm output.

7.6.2. Configure Multi-Factor Authentication
You can manage the persons by group and set the authentication for multiple persons of one access control point (door).

Before You Start
Set access group and apply the access group to the access control device. For details, refer to Set Access Group to Assign Access Authorization to Persons. Perform this task when you want to set authentications for multiple cards of one access control point (door).

Steps

Click Access Control ® Advanced Function ® Multi-Factor Auth.
Select an access control device in device list on the left panel.
Add a person/card group for the access control device.

a) Click Add on the right panel.

b) Create a name for the group as desired.

c) Specify the start time and end time of the effective period for the person/card group.

d) Select members(s) and card(s) in the Available list, and the selected member(s) and card(s) will be added to the Selected list.

NOTE:
Make sure you have issue card to the person. Make sure you have set access group and apply the access group to the access control device successfully.

e) Click Save.

f) Optional: Select the person/card group(s), and then click Delete to delete it(them).

g) Optional: Select the person/card group(s), and then click Apply to re-apply access group that failed to be applied previously to the access control device.

Select an access control point (door) of selected device on the left panel.
Enter the maximum interval when entering password.
Add an authentication group for the selected access control point.

a) Click Add on the Authentication Groups panel.

b) Select a configured template as the authentication template from the drop-down list.

NOTE:
For setting the template, refer to Configure Schedule and Template.

c) Select the authentication type as Local Authentication, Local Authentication and Remotely Open Door, or Local Authentication and Super Password from the drop-down list.

Local Authentication
Authentication by the access control device.

Local Authentication and Remotely Open Door
Authentication by the access control device and by the client. When the person swipes the card on the device, a window will pop up. You can unlock the door via the client.

NOTE:
You can check Offline Authentication to enable the super password authentication when the access control device is disconnected with the client.

Local Authentication and Super Password
Authentication by the access control device and by the super password.

d) Select the added person/card group in the left list below and it will be added to the Selected list on the right as the authentication group.

e) Click the added authentication group in the right list to set authentication times in the Auth Times column.

NOTE:
The authentication times should be larger than 0 and smaller than the added personnel quantity in the personnel group.
The maximum value of authentication times is 16.

f) Click Save.

NOTE:
For each access control point (door), up to four authentication groups can be added. For the authentication group of which authentication type is Local Authentication, up to 8 person/card groups can be added to the authentication group. For the authentication group of which authentication type is Local Authentication and Super Password or Local Authentication and Remotely Open Door, up to 7 person/card groups can be added to the authentication group.

Click Save.

7.6.3. Configure First Person In
You can set multiple first persons for one access control point. After the first person is authorized, it allows multiple persons access the door or other authentication actions.

Before You Start
Set the access group and apply the access group to the access control device. For details, refer to Set Access Group to Assign Access Authorization to Persons. Perform this task when you want to configure opening door with first person.

Steps

Click Access Control ® Advanced Function ® First Person In to enter the First Person In page.
Select an access control device in the list on the left panel.
Select the current mode as Enable Remaining Open after First Person or Disable Remaining Open after First Person from the drop-down list for each access control point of the selected device.

Enable Remaining Open after First Person
The door remains open for the configured time duration after the first person is authorized until the remain open duration ends. If you select this mode, you should set the remain open duration.

NOTE:
The remain open duration should be between 0 and 1440 minutes. By default, the remain open duration is 10 minutes.

Disable Remaining Open after First Person
Disable the function of first person in, namely normal authentication.

NOTE:
You can authenticate by the first person again to disable the first person mode.

Click Add on the First Person List panel.
Select person(s) in the left list and the person(s) will be add to the selected persons as the first person(s) of the doors. The added first person(s) will list in the First Person List
Optional: Select a first person from the list and click Delete to remove the person from the First person list.
Click Save.

7.6.4. Configure Anti-Passback
You can set to only pass the access control point according to the specified path and only one person could pass the access control point after swiping the card.

Before You Start
Enable the anti-passing back function of the access control device. Perform this task when you want to configure the anti-passing back for the access control device.

Steps

NOTE:
Either the anti-passing back or multi-door interlocking function can be configured for an access control device at the same time. For the configuration of multi-door interlocking, refer to.

Click Access Control ® Advanced Function ® Anti-Passback to enter the Anti-Passpack Settings page.

Select an access control device on the left panel.
Select a card reader as the beginning of the path in the First Card Reader field.
Click of the selected first card reader in the Card Reader Afterward column to open the select card reader dialog.
Select the afterward card readers for the first card reader. NOTE:
Up to four afterward card readers can be added as afterward card readers for one card reader.
Click OK in the dialog to save the selections.
Click Save in the Anti-Passback Settings page to save the settings and take effect.

Example
Set Card Swiping PathIf you select Reader In_01 as the beginning, and select Reader In_02, Reader Out_04 as the linked card readers. Then you can only get through the access control point by swiping the card in the order as Reader In_01, Reader In_02 and Reader Out_04.

7.6.5. Configure Device Parameters
After adding the access control device, you can set its parameters such as network parameters.

Set Multiple NIC Parameters
If the device supports multiple network interfaces, you can set the network parameters of these NICs via the client, such as IP address, MAC address, port number, etc.

Steps

NOTE:
This function should be supported by the device.

Enter the Access Control module.
On the navigation bar on the left, enter Advanced Function ® More Parameters.
Select an access control device in the device list and click NIC to enter Multiple NIC Settings page.
Select an NIC you want to configure from the drop-down list.
Set its network parameters such as IP address, default gateway, subnet mask, etc.

MAC Address
A media access control address (MAC address) is a unique identifier assigned to the network interface for communications on the physical network segment. MTU The maximum transmission unit (MTU) of the network interface.

Click Save.

Set Network Parameters
After adding the access control device, you can set the device log uploading mode, and create ISUP account via wired network.

Set Log Uploading Mode
You can set the mode for the device to upload logs via ISUP protocol.

Steps

Enter the Access Control module.
On the navigation bar on the left, enter Advanced Function ® More Parameters.
Select an access control device in the device list and enter Network ® Uploading Mode.
Select the center group from the drop-down list.
Check Enable to enable to set the uploading mode.
Select the uploading mode from the drop-down list.

Enable N1 or G1 for the main channel and the backup channel.

Select Close to disable the main channel or the backup channel.

NOTE:
The main channel and the backup channel cannot enable N1 or G1 at the same time.

Click Save.

Create ISUP Account in Wired Communication Mode
You can set the account for ISUP protocol in wired communication mode. Then you can add devices via ISUP protocol.

Steps

NOTE:
This function should be supported by the device.

Enter the Access Control module.
On the navigation bar on the left, enter Advanced Function ® More Parameters.
Select an access control device in the device list and enter Network ® Network Center.
Select the center group from the drop-down list.
Select the Address Type as IP Address or Domain Name.
Enter IP address or domain name according to the address type.
Enter the port number for the protocol.

NOTE:
The port number of the wireless network and wired network should be consistent with the port number of ISUP.

Select the Protocol Type as ISUP.
Set an account name for the network center.
Click Save.

Set Device Capture Parameters
You can configure the capture parameters of the access control device, including manual capture and event triggered capture.

NOTE:
The capture function should be supported by the device.
Before setting the capture parameters, you should set the picture storage first to define where the event triggered pictures are saved. For details, refer to Set Picture Storage in the user manual of the client software.

Set Triggered Capture Parameters
When an event occurs, the camera of the access control device can be triggered to capture picture(s) to record what happens when the event occurs. You can view the captured pictures when checking the event details in Event Center. Before that, you need to set the parameters for the capture such as number of pictures captured for one time.

Before You Start
Before setting the capture parameters, you should set the picture storage first to define where the captured pictures are saved. For details, refer to Set Picture Storage in the user manual of the client software.

Steps

NOTE:
This function should be supported by the device.

Enter the Access Control module.
On the navigation bar on the left, enter Advanced Function ® More Parameters ® Capture.
Select an access control device in the device list and select Linked Capture.
Set the picture size and quality.
Set the capture times once triggered which defines how many pictures will be captures for one time.
If the capture times is more than 1, set the interval for each capture.
Click Save.

Set Manual Capture Parameters
In Status Monitoring module, you can capture a picture manually the access control device’s camera by clicking a button. Before that, you need to set the parameters for the capture such as picture quality.

Before You Start
Before setting the capture parameters, you should set the saving path first to define where the captured pictures are saved. For details, refer to Set Picture Storage in the user manual of the client software.

Steps

NOTE:
This function should be supported by the device.

Enter the Access Control module.
On the navigation bar on the left, enter Advanced Function ® More Parameters ® Capture.
Select an access control device in the device list and select Manual Capture.
Select the resolution of the captured pictures from the drop-down list.
Select the picture quality as High, Medium, or Low. The higher the picture quality is, the larger size the picture will be.
Click Save.

Set Parameters for Face Recognition Terminal
For face recognition terminal, you can set its parameters including face picture database, etc.

Steps

NOTE:
This function should be supported by the device.

Enter the Access Control module.
On the navigation bar on the left, enter Advanced Function ® More Parameters.
Select an access control device in the device list and click Face Recognition Terminal.
Set the parameters.

NOTE:
These parameters displayed vary according to different device models.

Algorithm Select Deep Learning as the face picture database.
Save Authenticating Face Picture If enabled, the captured face picture when authenticating will be saved on the device.

ECO Mode
After enabling the ECO mode, the device can authenticate faces in the low light or dark environment. And you can set he ECO mode threshold, ECO mode (1:N), and ECO mode (1:1).

ECO Mode (1:1)
Set the matching threshold when authenticating via ECO mode 1:1 matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate.

ECO Mode (1:N)
Set the matching threshold when authenticating via ECO mode 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate.

ECO Mode Threshold
When enabling the ECO mode, you can set the ECO mode’s threshold. The larger the value, the easier the device entering the ECO mode. Available range: 0 to 8.

Work Mode
Set the device work mode as Access Control Mode. The access control mode is the device normal mode. You should authenticate your credential for accessing.

Click Save.

Enable M1 Card Encryption
M1 card encryption can improve the security level of authentication.

Steps

NOTE:
The function should be supported by the access control device and the card reader.

Enter the Access Control module.
On the navigation bar on the left, enter Advanced Function ® More Parameters.
Select an access control device in the device list and click M1 Card Encryption to enter the M1 Card Encryption page.
Set the switch to on to enable the M1 card encryption function.
Set the sector ID.

NOTE:
The sector ID ranges from 1 to 100.
By default, Sector 13 is encrypted. It is recommended to encrypt sector 13.

Click Save to save the settings.

Set RS-485 Parameters
You can set the access control device’s RS-485 parameters including the baud rate, data bit, the stop bit, parity type, flow control type, communication mode, work mode, and connection mode.

Steps

NOTE:
The RS-485 Settings should be supported by the device.

Enter the Access Control module.
On the navigation bar on the left, enter Advanced Function ® More Parameters.
Select an access control device in the device list and click RS-485 to enter the RS-485 Settings page.
Select the serial port number from the drop-down list to set the RS-485 parameters.
Set the baud rate, data bit, the stop bit, parity type, communication mode, working mode, and connection mode in the drop-down list.

NOTE:
When the connection mode is Connect Access Control Device, you can select Card No. or Person ID as the output type.

Click Save.

The configured parameters will be applied to the device automatically.
When you change the working mode or connection mode, the device will reboot automatically.

Set Wiegand Parameters
You can set the access control device’s Wiegand channel and the communication mode. After setting the Wiegand parameters, the device can connect to Wiegand card reader via Wiegand communication.

Steps

NOTE:
This function should be supported by the device.

Enter the Access Control module.
On the navigation bar on the left, enter Advanced Function ® More Parameters.
Select an access control device in the device list and click Wiegand to enter the Wiegand Settings page.
Set the switch to on to enable the Wiegand function for the device.
Select the Wiegand channel No. and the communication mode from the drop-down list.

NOTE:
If you set Communication Direction as Sending, you are required to set the Wiegand Mode as Wiegand 26 or Wiegand 34.

Check Enable Wiegand to enable the Wiegand function.
Click Save.

The configured parameters will be applied to the device automatically.
After changing the communication direction, the device will reboot automatically.

Configure Linkage Actions

You can configure different linkage actions for the event detected by the access control device. After that, linkage actions will be triggered once the event happens. This mechanism is used for notifying the security personnel the event or triggering automatic access control in real time.
Two types of linkage actions are supported:

Client Actions: When the event is detected, it will trigger the actions on the client, such as the client making an audible warning.
Device Actions: When the event is detected, it will trigger the actions of a specific device, such as buzzing of a card reader and, opening/closing of a door.

7.7.1. Configure Client Actions for Access Event
Even if you are far away from an access point, you can still know what happens and how urgent the event is by configuring linked actions of access event on the client. You will be notified on the client once an event is triggered, so that you can respond to the event instantly. You can also configure client actions of access points in a batch at a time.

Steps

NOTE:
The linkage actions here refer to the linkage of the client software’s own actions such as audible warning, etc.

Click Event Management ® Access Control Event. The added access control devices will display in the device list.
Select a resource (including device, alarm input, door/elevator, and card reader) from the device list. The event types which the selected resource supports will display.
Select the event(s) and click Edit Priority to define the priority for the event(s), which can be used to filter events in the Event Center.
Set the linkage actions of the event.

a) Select the event(s) and click Edit Linkage to set the client actions when the events triggered.

Audible Warning
The client software gives an audible warning when alarm is triggered. You can select the alarm sound for audible warning.

7.7.2. Configure Device Actions for Access Event
You can set the access control device’s linkage actions for the access control device’s triggered event. When the event is triggered, it can trigger the alarm output, host buzzer, and other actions on the same device.

Steps

NOTE:
It should be supported by the device.

Click Access Control ® Linkage Configuration.
Select the access control device from the list on the left.
Click Add button to add a new linkage.
Select the event source as Event Linkage.
Select the event type and detailed event to set the linkage.
In the Linkage Target area, set the property target to enable this action.

Buzzer on Controller
The audible warning of access control device will be triggered.

Capture
The real-time capture will be triggered.

Access Point
The door status of open, close, remain open, and remain close will be triggered.

NOTE:
The target door and the source door cannot be the same one.

Click Save.
Optional: After adding the device linkage, you can do one or more of the following:

Edit Linkage Settings
Select the configured linkage settings in the device list and you can edit its event source parameters, including event source and linkage target.

Delete Linkage Settings
Select the configured linkage settings in the device list and click Delete to delete it.

7.7.3. Configure Device Actions for Card Swiping
You can set the access control device’s linkage actions for the specified card swiping. When you swipe the specified card, it can trigger the host buzzer, and other actions on the same device.

Steps

NOTE:
It should be supported by the device.

Click Access Control ® Linkage Configuration.
Select the access control device from the list on the left.
Click Add button to add a new linkage.
Select the event source as Card Linkage.
Enter the card number or select the card from the drop-down list.
Select the card reader where the card swipes to trigger the linked actions.
In the Linkage Target area, set the property target to enable this action.

Buzzer on Controller
The audible warning of access control device will be triggered.

Capture
The real-time capture will be triggered.

Access Point
The door status of open, close, remain open, or remain closed will be triggered.

Click Save.
Optional: After adding the device linkage, you can do one or more of the following:

Delete Linkage Settings
Select the configured linkage settings in the device list and click Delete to delete it.

Edit Linkage Settings
Select the configured linkage settings in the device list and you can edit its event source parameters, including event source and linkage target.

7.7.4. Configure Device Actions for Person ID
You can set the access control device’s linkage actions for the specified person ID. When access control device detects the specified person ID, it can trigger buzzer on card reader, and other actions.

Steps

NOTE:
It should be supported by the device.

Click Access Control ® Linkage Configuration.
Select the access control device from the list on the left.
Click Add to add a new linkage.
Select Person Linkage as the event source.
Enter the employee number or select the person from the drop-down list.
Select the card reader where the card swipes.
In the Linkage Target area, set the property target to enable this action.

Buzzer on Controller
The audible warning of access control device will be triggered.

Buzzer on Reader
The audible warning of card reader will be triggered.

Capture
An event-related picture will be captured when the selected event happens.

Recording
An event-related picture will be captured when the selected event happens. NOTE:
The device should support recording.

Access Point
The door status of open, close, remain open, or remain closed will be triggered.

Click Save.
Optional: After adding the device linkage, you can do one or more of the followings:

Delete Linkage Settings
Select the configured linkage settings in the device list and click Delete to delete it.

Edit Linkage Settings
Select the configured linkage settings in the device list and you can edit its event source parameters, including event source and linkage target.

Door Control

In the Monitoring module, you can view the real-time status of the doors managed by the added access control device. You can also control the doors such as open/close the door or remain the door open/closed via the client remotely. The real-time access event are displayed in this module. You can view the access details and person details.

NOTE:
For the user with door control permission, the user can enter the Monitoring module and control the door. Or the icons used for control will not show. For setting the user permission, refer to Person Management.

7.8.1. Control Door Status
You can control the status for a single door, including opening door, closing door, remaining the door open, and remaining the door closed.

Steps

Click Monitoring to enter the status monitoring page.
Select an access point group on the upper-right corner.

NOTE:
For managing the access point group, refer to Group Management in the user manual of the client software. The doors in the selected access control group will display.

Click a door icon to select a door, or press Ctrl and select multiple doors.
Click the following buttons to control the door.

Open Door
When the door is locked, unlock it and it will be open for once. After the open duration, the door will be closed and locked again automatically.

Close Door
When the door is unlocked, lock it and it will be closed. The person who has the access authorization can access the door with credentials.

Remain Open
The door will be unlocked (no matter closed or open). All the persons can access the door with no credentials required.

Remain Closed
The door will be closed and locked. No person can access the door even if he/she has the authorized credentials, except the super users.

Capture
Capture a picture manually.

NOTE:
The Capture button is available when the device supports capture function. The picture is saved in the PC running the client. For setting the saving path, refer to Set File Saving Path in the user manual of the client software.

Result
The icon of the doors will change in real-time according to the operation if the operation is succeeded.

7.8.2. Check Real-Time Access Records
The access records will display in real time, including card swiping records, face recognitions records, comparison records, etc. You can view the person information and view the picture captured during access.

Steps

Click Monitoring and select a group from the drop-down list on the upper-right corner.
The access records triggered at the doors in the selected group will display in real time. You can view the details of the records, including card No., person name, organization, event time, etc.
Optional: Check the event type and event status so that these events will show in the list if the events are detected. The events of unchecked type or status will not be displayed in the list.
Optional: Check Show Latest Event and the latest access record will be selected and displayed at the top of the record list.
Optional: Click the event to view the accessed person details, including person pictures (captured picture and profile), person No., person name, organization, phone, contact address, etc.

NOTE:
You can double click the captured picture to enlarge it to view the details.

Optional: Right click on the column name of the access event table to show or hide the column according to actual needs.

Event Center

The event information (for example, device offline) received by the client displays. In the Event Center, you can check the detailed information of the real-time and historical events, view the event linked video, handle the events, and so on.
Before the client can receive the event information from the device, you need to enable the events of the resource and arm the device first. For details, refer to and Enable Receiving Event from Devices.

7.9.1. Enable Receiving Event from Devices
Before the client software can receive event notifications from the device, you need to arm the device first.

Steps

Click ® Tool ® Device Arming Control to open Device Arming Control page.
All the added devices appear on this page.
In the Auto-Arming column, turn on the switch to enable auto-arming.

After turned on, the device(s) will be armed. And notifications about the events triggered by the armed device(s) will be automatically sent to the client software in real-time.

7.9.2. View Real-Time Events
The real-time event information received by the client of the connected resources are displayed. You can check the real-time event information, including event source, event time, priority, etc.

Before You Start
Enable receiving events from devices before the client can receive event from the device, see Enable Receiving Event from Devices for details.

Steps

Click Event Center ® Real-time Event to enter the real-time event page and you can view the real-time events received by the client.

Event Time
For encoding device, event time is the client time when it receives the event. For other device types, event time is the time when the event is triggered.

Priority
Priority represents the emergency degree of the event.

Filter the events.

Filter by Device Type and (or) Priority
Select device type(s) and (or) priorities to filter events.

Filter by Keywords
Enter the keywords to filter the events.

Optional: Right-click the table header of the event list to customize the event related items to be displayed in the event list.
View the event details.

a) Select an event in the event list.

b) Click Expand in the right-lower corner of the page.

c) View the detail description and handing records of the event.

Optional: Perform the following operations if necessary.

Handle Single Event
Click Handle to enter the processing suggestion, and then click Commit.

NOTE:
After an event is handled, the Handle button will become Add Remark. Click Add Remark to add more remarks for this handled event.

Handle Events in a Batch
Select events that need to be processed, and then click Handle in Batch. Enter the processing suggestion, and then click Commit.

Enable/Disable Alarm Audio
Click Enable Audio/Disable Audio to enable/disable the audio of the event.

Select the Latest Event Automatically
Check Auto-Select Latest Event to select the latest event automatically and the event information details is displayed.

Clear Events
Click Clear to clear the all the events in the event list.

7.9.3. Search Historical Events
In the Event Search module of the event center page, you can search the historical events via time, device type, and other conditions according to the specified device type, and then process the events.

Before You Start
Enable receiving events from devices before the client can receive event information from the device,see Enable Receiving Event from Devices for details.

Steps

Click Event Center ® Event Search to enter the event search page.

Set the filter conditions to display the required events only.

Time
The client time when the event starts.

Search by
Group: Search the events occurred on the resources in the selected group. Device: Search the events occurred on the selected device.

Device Type
The type of device that occurred the event.

All
All the device types, and you can set the following filter conditions: group, priority, and status.

Video Intercom
For the events of video intercom, you need to select searching scope: All Record and Only Unlocking.

All Records
: You can filter the events from all the video intercom events, and you need to set the following filter conditions: device, priority, status.
Only Unlocking
: You can filter the events from all the video intercom unlocking events, and you need to set the following filter conditions: device, unlocking type.

Access Control
For the events of access control, you can set the following filter conditions: device, priority, status, event type, card reader type, person name, card no., organization.

NOTE:
Click Show More to set the event type, card reader type, person name, card no., organization.

Group
The group of the device that occurred the event. You should set the group as condition only when you select the Device Type as All.

Device
The device that occurred the event.

Priority
The priority including low, medium, high, and uncategorized which indicates the urgent degree of the event.

Status
The handling status of the event.

Click Search to search the events according the conditions you set.
Optional: Right click the table header of the event list to customize the event related items to be displayed in the event list.

Optional: Handle the event(s).

Handle single event: Select one event that need to be processed, and then click Handle in the event information details page, and enter the processing suggestion
Handle events in a batch: Select the events which need to be processed, and then click Handle in Batch, and enter the processing suggestion.

NOTE:
After an event is handled, the Handle button will become Add Remark, click Add Remark to add more remarks for this handled event.

Optional: Click Export to export the event log or event pictures to the local PC in CSV format. You can set the saving path manually.
Hover the cursor on the related picture, and then click the download icon on the upper-right corner of the picture to download it to the local PC. You can set the saving path manually.

Remote Configuration (Web)

View and set device name, view device type, serial No., version, relay number, and lock number. Select a device from the Device for Management tab and click ® System ® Device Information to enter the Device Information page.

You can set the device name, view the device type, serial No., version, relay number, and lock number. Click Save to save the settings.

7.10.2. Change Device Password
You can change the device password.

Before You Start
Make sure the device is activated. For details, see Activation.

Steps

On the Device for Management page, click ® System ® User to enter the User tab.
Select a user and click Edit to enter the Edit page.
Input the old password, create a new password, and confirm the new password.

Click OK.

Result
The device password is changed. You should enter the new password on the Device for Management page to reconnect the device.

7.10.3. Time Management
Manage device’s time zone, time synchronization, and DST parameters.

Time Zone and Time Synchronization
On the Device for Management page, select a device and click ® System ® Time to enter the Time tab. You can select a time zone, set NTP parameters, or manually synchronize time.

Time Zone
Select a time zone from the drop-down list.

NTP
The device will synchronize time with NTP automatically. After you enable NTP, you should set the NTP server address, NTP port, and synchronization interval.

Manual Time Synchronization
After you enable Manual Time Synchronization, you can manually set the device time. If you check Synchronize with Computer Time, the Set Time will display the current computer’s time. At this time, uncheck Synchronize with Computer Time, and click , you can edit the device time manually. Click Save to save the settings.

DST
On the Device for Management page, click Remote Configuration ® System ® Time ® DST to enter the DST tab. Enable DST and you can edit the DST bias time, the DST start time, and end time. Click Save.

7.10.4. System Maintenance
You can reboot the device remotely, restore the device to default settings, import configuration file, upgrade the device, etc.

Reboot
On the Device for Management page, click ® System ® System Maintenance to enter the System Maintenance tab.
Click Reboot and the device starts rebooting.

Restore Settings
On the Device for Management page, click Remote Configuration ® System ® System Maintenance to enter the System Maintenance tab.

Restore Default
The parameters will be restored default ones, excluding the IP address.

Restore Part of Settings
Restore all settings except communication settings and the remote user settings to default ones.

Restore All
All device parameters will be restored to the default ones. The device should be activated after restoring.

Import and Export
On the Device for Management page, click Remote Configuration ® System ® System Maintenance to enter the System Maintenance tab. Import or export configuration file.

Import Configuration File
Import the configuration file from the local PC to the device.

NOTE:
The configuration file contains the device parameters.

Export Configuration File
Export the configuration file from the device to the local PC.

NOTE:
The configuration file contains the device parameters.

Upgrade
On the Device for Management page, click Remote Configuration ® System ® System Maintenance to enter the System Maintenance tab.
Select a device type from the drop-down list, click Browse and select an upgrade file from the local computer, and click Upgrade.

NOTE:
If you select Card reader as the device type, you should also select a card reader No. from the drop-down list. The upgrade will lasts for about 2 min. Do not power off during the upgrading. After upgrading, the device will reboot automatically.

7.10.5. Configure RS-485 Parameters
You can set the RS-485 parameters including the baud rate, data bit, stop bit, parity type, communication mode, work mode, and connection mode.

Steps

Click Maintenance and Management ® Device to enter the device list.
Click to enter the remote configuration page.
Click System ® RS-485 Settings to enter the Configuring the RS-485 Parameters tab.
Select the serial No. of the port from the drop-down list to set the RS-485 parameters.
Set the baud rate, data bit, the stop bit, parity, flow control, communication mode, working mode, and the connection mode from the drop-down list.
Click Save and the configured parameters will be applied to the device automatically.

NOTE:
After changing the working mode, the device will be rebooted. A prompt will be popped up after changing the working mode.

7.10.6. Security Mode Settings
Set the security mode for logging in the client software. On the Device for Management page, click ® System ® Security to enter the Security Mode tab. Select a security mode from the drop-down list and click Save. You can also enable SSH to get a more secure network.

Security Mode
High security level for user information verification when logging in the client software. Compatible Mode
The user information verification is compatible with the old client software version when logging in.

7.10.7. Network Parameters Settings
Set device network parameters, including the NIC type, DHCP, and HTTP.
On the Device for Management page, click ® Network ® Network Parameters to enter the Network Parameters Settings tab.

NIC Type
Select a NIC type from the drop-down list. You can select either Self-adaptive, 10M, or 100M.

DHCP
If you disable the function, you should manually set the device’s IPv4 address, IPv4 subnet mask, IPv4 default gateway, MTU, and port.
If you enable the function, the system will automatically assign IPv4 address, IPv4 subnet mask, IPv4 default gateway for the device.

HTTP
Set the HTTP port, DNS1 server address, and DNS2 server address.

7.10.8. Report Strategy Settings
You can set the center group for uploading the log via the EHome protocol.
On the Device for Management page, click ® Network ® Report Strategy to enter the Report Strategy Settings tab.
You can set the center group and the system will transfer logs via EHome protocol. Click Save to save the settings.

Center Group
Select a center group from the drop-down list.

Main Channel
The device will communicate with the center via the main channel.

NOTE:
N1 refers to wired network.

7.10.9. Network Center Parameters Settings
You can set the notify surveillance center, center’s IP address, the port No., the protocol (EHome), the EHome account user name, etc. to transmit data via EHome protocol.
On the Device for Management page, click ® Network ® Network Center Parameters to enter the Network Center Parameters Settings tab.
Select a center from the drop-down list. After enabling the function, you can set the center’s address type, IP address/domain name, port No., EHome user name, etc.
Click Save.

7.10.10. Configure SIP Parameters
Set the master station’s IP address and the SIP server’s IP address. After setting the parameters, you can communicate among the access control device, door station, indoor station, master station, and the platform.

NOTE:
Only the access control device and other devices or systems (such as door station, indoor station, master station, platform) are in the same IP segment, the two-way audio can be performed.

Click Maintenance and Management ® Device to enter the device list.
Click to enter the remote configuration page.
Click Network ® Linked Network Configuration and set the master station’s IP address and SIP server’s IP address.
Click Save.

7.10.11. Set Relay Parameters
Click Maintenance and Management ® Device to enter the device list.
Click to enter the remote configuration page.
Click Alarm ® Relay. Select a relay and click and set the relay name and output delay time. Click OK to save the settings.

7.10.12. Set Access Control Parameters *

Steps*

On the Device for Management page, click ® Others ® Access Control Parameters to enter the Access Control Parameters tab.
Check the checkbox to enable the function.

Voice Prompt
If you enable this function, the voice prompt is enabled in the device. You can hear the voice prompt when operating in the device.

Upload Pictures after Capturing
If you enable this function, the captured pictures will be sent to the client software.

Save Captured Pictures
If you enable this function, the captured pictures will be saved.

Click Save.

7.10.13. Set Face Recognition Terminal Parameters
Click Maintenance and Management ® Device to enter the device list.
Press CTRL and click to enter the remote configuration page. Click Other ® Face Recognition Terminal Parameters and you can configure the device parameters.

Face Picture Database
Select Deep Learning as the face picture database.

Save Authenticating Face Picture
If enabled, the captured face picture when authenticating will be saved on the device.

CPU Card Reading
Select to read card No. or file.

Work Mode
Set the device work mode as Normal Mode. You should authenticate your credential for accessing.

ECO Mode (1:1)
Set the matching threshold when authenticating via ECO mode 1:1 matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate.

ECO Mode (1:N)
Set the matching threshold when authenticating via ECO mode 1:N matching mode. The larger the value, the smaller the false accept rate and the larger the false rejection rate.

ECO Mode Threshold When enabling the ECO mode, you can set the ECO mode’s threshold. The larger the value, the easier the device entering the ECO mode. Available range: 0 to 8.
Click Save to save the settings.

7.10.14. Configure Face Picture Parameters

Steps

Click Maintenance and Management ® Device to enter the device list.
Click to enter the remote configuration page.
Click Other ® Face Picture Parameters to enter the Configuring Face Picture Parameters page.

Pitch Angle
The maximum pitch angle when face authentication.

Yaw Angle
The maximum yaw angle when face authentication.

Margin (Left)
The distance percentage from the face left side to the left margin in the recognition area. The actual distance percentage should be larger than the configured value when face picture authentication. Other percentages, distances, and angles should also meet their conditions.

Margin (Right)
The distance percentage from the face right side to the right margin in the recognition area. The actual distance percentage should be larger than the configured value when face picture authentication. Other percentages, distances, and angles should also meet their conditions.

Margin (Top)
The distance percentage from the face top side to the top margin in the recognition area. The actual distance percentage should be larger than the configured value when face picture authentication. Other percentages, distances, and angles should also meet their conditions.

Margin (Bottom)
The distance percentage from the face bottom side to the bottom margin in the recognition area. The actual distance percentage should be larger than the configured value when face picture authentication. Other percentages, distances, and angles should also meet their conditions.

Pupillary Distance
The minimum resolution between two pupils when face recognition. The actual resolution should be larger than the configured value.

Score
The device will score the captured picture according to the yaw angle, pitch angle, and pupillary distance. If the score is less than the configured value, face recognition will be failed. You can set the face picture parameters when authenticating.

Click Save.

7.10.15. Configure Supplement Light Parameters
You can turn on or off the supplement light. You can also adjust the supplement light brightness.

Steps

Click Maintenance and Management ® Device to enter the device list.
Click to enter the remote configuration page.
Click Other ® Supplement Light Parameters to enter the Configuring Supplement Light Parameters page.
Select a supplement light type from the drop-down list.
Select a supplement light mode from the drop-down list.
Optional: Set the supplement light brightness.
Click Save to save the settings.

7.10.16. Set Device No.
Set the device type, community No., building No., floor No., and unit No., and room No.
Click Maintenance and Management ® Device to enter the device list.
Click to enter the remote configuration page.
Click Other ® No. Settings and Set the device type, community No., building No., floor No., and unit No., and No.

7.10.17. Configure Video and Audio Parameters
You can set the device camera’s image quality, resolution, and other parameters.

Steps

Click Maintenance and Management ® Device to enter the device list.
Click to enter the remote configuration page.
Click Image ® Video & Audio to enter the settings page.
Set the device camera’s parameters, including the stream type, the bitrate type, the video quality, the frame rate, the audio encoding type, the video type, the bitrate, the resolution, and the I frame interval.
Click Save.

7.10.18. Configure Volume Input or Output

Steps

On the Device for Management page, click ® Image ® Audio Input or Output to enter Audio Input or Output tab.
Move the block to adjust the device input and output volume.
Click Save.

7.10.19. Operate Relay

Steps

Click Maintenance and Management ® Device to enter the device list.
Click to enter the remote configuration page.
Click Operation ® Relay.
Enable or disable the relay.

7.10.20. View Relay Status
Click Maintenance and Management ® Device to enter the device list.
Click to enter the remote configuration page.
Click Status ® Relay and you can view the relay status.

Tips When Collecting / Comparing Face Picture

The position when collecting or comparing face picture is as below:

Positions (Recommended Distance: 0.5 m)

Expression

Keep your expression naturally when collecting or comparing face pictures, just like the expression in the picture below.
Do not wear hat, sunglasses, or other accessories that can affect the facial recognition function.

Do not make your hair cover your eyes, ears, etc. and heavy makeup is not allowed.

Posture
In order to get a good quality and accurate face picture, position your face looking at the camera when collecting or comparing face pictures.

Size
Make sure your face is in the middle of the collecting window.

Tips for Installation Environment

Light Source Illumination Reference Value

Candle: 10 Lux

Bulb: 100~850 Lux

Sunlight: More than 1200 Lux

Install the device at least 2 meters away from the light, and at least 3 meters away from the window or door.

Avoid backlight, direct and indirect sunlight.

ATN THERMAL ENTRY SHIELD USER GUIDE

Legal Information

About this Manual

Disclaimer

Data Protection

Symbol Conventions

Regulatory Information

FCC Information

FCC Conditions

EU Conformity Statement

Safety Instruction

Safety Instruction

Danger

Cautions

Chapter 1. Overview

Overview

Features

Chapter 2. Appearance

Appearance

Chapter 3. Installation

Installation Environment

Flush Mounting

Surface Mounting

Chapter 4. Wiring

Terminal Description

Wire Normal Device

Wire Secure Door Control Unit

Wire Fire Module

Chapter 5. Activation

Activate via Device

Activate via SADP

Activate Device via Client Software

Chapter 6. Basic Operation

Set Application Mode

Login

Communication Settings

User Management

Temperature Measurement Settings

Import and Export Data

Identity Authentication

System Settings

Set Access Control Parameters

Maintenance

Time and Attendance Status Settings

View System Information

Chapter 7. Client

Configuration Flow of Client Software

Device Management

Group Management

Person Management

Set Access Group to Assign Access Authorization to Persons

Configure Advanced Functions

Configure Linkage Actions

Door Control

Event Center

Remote Configuration (Web)

Tips When Collecting / Comparing Face Picture

Tips for Installation Environment

Dimension